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I am a lover of all things technology, constantly looking for new opportunities to learn and expand my horizons. Challenges and chaos is what makes me tick and I adore being able to find order in the most absurd situations.

Currently working as a scrum master, to evangelize all things Agile, constantly learning better ways of working, experimenting and adapting to find what works best.

Work experience

Jul 2017Current

Project Manager/Scrum Master

  • Helping the project team reach their highest potential
  • Facilitating team work and understanding
  • Coaching on Agile ways of working
  • Shielding project team from distractions
  • Facilitate Scrum rituals
  • Keeping Scrum rituals engaging and valuable
  • Drive higher levels of understanding throughout the project team
  • Monitor burn down charts for improvements or slow downs
  • Monitor team happiness levels
  • Working with other Agile frameworks where needed - Lean/Kanban
May 2016Jun 2017

Head of product development

The Loyalty Box/FetchThem 

Product management

  • Introducing new product and complete process forward for FetchThem
  • Managing workload for developers
  • Looking at best practices and ways forward
  • Budgeting and maintaining cash flow
  • Streamlining costs
  • Sign off on new features
  • Road mapping


  • Creating/facilitating/leading daily scrums
  • Leading retrospectives
  • Leading postmortems
  • Working with 3 separate remote development teams 
  • Sprint planning
  • Monitoring the burn down charts

Project Management

  • Communication Management
  • Risk Management
  • Cost Management

Business Analysis

  • Facilitation
  • Conducting JAD sessions
  • Writing specification documents
  • Mapping of as-is and to-be for business
  • End-to-End testing
  • User acceptance testing
  • Planning of deployments


  • Developing automation scripts using Python
Feb 2014June 2016

Business Analyst

DStv Digital media

Business analysis

  • Documenting product specifications
  • Documenting process flows
  • Compiling business case documents
  • Feature spec documents
  • Change requests
  • Facilitation
  • Advising on alternatives

Project Management

  • Using PMBOK to manage deployments of new software iterations
  • Managing timelines of project roll outs
  • Utilising Agile/Scrum methodology to assist development team
  • Roll-out of BoxOffice to African countries

Customer relationships

  • Building relationships between various departments to maintain clear vision of specs and requirements
  • Maintaining existing relationships


  • Running Scrum with development team for IrDeto publish
  • Daily stand-ups
  • Planning
  • Grooming
  • Prioritising back log stories
  • Writing back-log stories


  • Atlassian Jira
  • Balsamiq
  • Irdeto Publish
  • MS Office suite
  • MS Visio
Jan 2014Dec 2014

Product Owner CMS + Business Analyst

DStv Digital Media


  • Running Scrum with development team for IrDeto publish
  • Daily stand-ups
  • Planning
  • Grooming
  • Prioritising back log stories
  • Writing back-log stories

Product management

  • Maintaining backlog of requirements
  • Balancing the requirements of various internal customers and the available time with available resources
  • Find out new requirements and speccing them in to the development team
  • Roadmaps for product


  • Atlassian Jira
  • Balsamiq
  • Irdeto Publish
  • MS Office suite
Jul 2013Dec 2013

Junior Product Owner - BoxOffice

DStv Online

Product Management

  • Running Scrum with development team for IrDeto publish
  • Daily stand-ups
  • Planning
  • Grooming
  • Prioritising back log stories
  • Writing back-log stories
  • Maintaining backlog of requirements
  • Marketing management
  • User analysis
  • Feedback to product Owner


  • Atlassian Jira
  • Omniture
  • Google Analysis
  • Balsamiq
  • MS Office suite
Jul 2012Jun 2013

HP IPG Consumer product manager

Tarsus Technologies

Product responsibilities include:

  • New product introductions
  • Product training
  • Stock level management
  • Sales training for new products
  • Profit/Loss analysis
  • Deal profitability analysis
  • GP and Target management
  • Stock forecasting and procurement
  • Stock aging and risk management

Project responsibilities include:

  • Ensuring promo deals are done in time
  • Manage timing of stock and communication with customer
  • Risk management of projects

Account management responsibilities include:

  • Dealing with customer queries
  • Ensuring customer satisfaction
  • Ensuring communication lines are open
  • Informing of any potential problems
Jan 2011Jul 2012

Sales support management analyst

Hewlett-Packard (HP)

Key job functions and responsibilities:

Category role

  • Creating and managing monthly pricing guides on full range of HP commercial products
  • Doing special configurations for all distributors on full range of HP commercial products
  • Advising on special builds and possible errors in configurations
  • Assisting with the management of stock at distributor level, special pricing requests
  • Understudy to consumer category manager
  • Pricing and assisting with big deals

Corporate and Enterprise team:

  • Pricing big deals
  • Doing special builds on HP products
  • Advising on technical specifications
  • Maintaining pricing guides
  • Assisted technical adviser when he was out of office.
  • Resolving stocking issues - south business admin queries

Pricing Analyst role

  • Doing pricing analysis on products
  • Positioning various products within the portfolio
  • Maintaining monthly pricing guides
  • Liasing with pricing team to manage turn-around-time with pricing guides

Volume Direct Prime Service project manager role

  • Creating and maintaining a list of third party products to sell
  • Checking availability of third party options
  • Responsible for getting project of the ground
Aug 2009Dec 2010

Technical support specialist

North-West University

I was appointed as a technical support specialist for the University, I had taken on responsibility for the audio visual components as well. Furthermore I was chosen as the administrator as well as support person for SwiftPOS a point-of-sales system being implemented on campus.

Key responsibilities

  • Managing small projects such as computer labs being upgraded.
  • Critical part of implementation team of SwiftPOS installation on campus.
  • Hardware support.
  • Administering business system, adding users, maintaining up-time on system.
  • Network support.
  • Trouble shooting.
Feb 2009Aug 2009

Computer lab assistant

North-West University

Assisting students with basic computer literacy, supervising tests, and capturing test and exam results.

Dec 2005Aug 2008



Matching client needs to available products at various outlets, Hi-Fi corporation, cellular bar, cape union mart, on a part-time basis.


Jun 2010Jun 2011

Bcom Hons

North-West University

Completed my honours degree in Business management while working full time for HP South Africa.

Oct 2015Oct 2015

Certified Scrum Master

Scrum Sense

I am a qualified Scrum master through Scrum sense

Aug 2013Aug 2014

Certified Product Owner

Scrum Sense

The Scrum Product Owner must lead the project strategically, collaborate with customers and team on a daily basis, and manage the business value.The Scrum Product Owner takes back the accountability from the traditional project manager for delivering the right solution to the customer and end-user.

Oct 2013Oct 2013

Business/Systems Analysis

2 day short course as in introduction into what BA's do - a lot as it turns out
Jan 2010Jan 2010

A+ Hardware technican

May 2010May 2010

Certified novell administrator

Torque IT



Writing automation scripts in python

Coding with Delphi
Coding in C++
Problem solving
Looking for alternative ways to solve a problem is a skill that I cherish.
Public speaking
Whether presenting projects at university or giving feedback on results as part of SRC duties, I am experienced in talking on a public level.
Computer literacy
Computer usage and internet capability.