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I am a lover of all things technology, constantly looking for new opportunities to learn and expand my horizons. Challenges and chaos is what makes me tick and I adore being able to find order in the most absurd situations.

Currently working as a scrum master, to evangelize all things Agile, constantly learning better ways of working, experimenting and adapting to find what works best.

Work experience

June 2018Current

Scrum Master

Jul 2017May 2018

Project Manager/Scrum Master

  • Helping the project team reach their highest potential
  • Facilitating team work and understanding
  • Coaching on Agile ways of working
  • Shielding project team from distractions
  • Facilitate Scrum rituals
  • Keeping Scrum rituals engaging and valuable
  • Drive higher levels of understanding throughout the project team
  • Monitor burn down charts for improvements or slow downs
  • Monitor team happiness levels
  • Working with other Agile frameworks where needed - Lean/Kanban
May 2016Jun 2017

Head of product development

The Loyalty Box/FetchThem 

Product management

  • Introducing new product and complete process forward for FetchThem
  • Managing workload for developers
  • Looking at best practices and ways forward
  • Budgeting and maintaining cash flow
  • Streamlining costs
  • Sign off on new features
  • Road mapping


  • Creating/facilitating/leading daily scrums
  • Leading retrospectives
  • Leading postmortems
  • Working with 3 separate remote development teams 
  • Sprint planning
  • Monitoring the burn down charts

Project Management

  • Communication Management
  • Risk Management
  • Cost Management

Business Analysis

  • Facilitation
  • Conducting JAD sessions
  • Writing specification documents
  • Mapping of as-is and to-be for business
  • End-to-End testing
  • User acceptance testing
  • Planning of deployments


  • Developing automation scripts using Python
Feb 2014June 2016

Business Analyst

DStv Digital media

Business analysis

  • Documenting product specifications
  • Documenting process flows
  • Compiling business case documents
  • Feature spec documents
  • Change requests
  • Facilitation
  • Advising on alternatives

Project Management

  • Using PMBOK to manage deployments of new software iterations
  • Managing timelines of project roll outs
  • Utilising Agile/Scrum methodology to assist development team
  • Roll-out of BoxOffice to African countries

Customer relationships

  • Building relationships between various departments to maintain clear vision of specs and requirements
  • Maintaining existing relationships


  • Running Scrum with development team for IrDeto publish
  • Daily stand-ups
  • Planning
  • Grooming
  • Prioritising back log stories
  • Writing back-log stories


  • Atlassian Jira
  • Balsamiq
  • Irdeto Publish
  • MS Office suite
  • MS Visio
Jan 2014Dec 2014

Product Owner CMS + Business Analyst

DStv Digital Media


  • Running Scrum with development team for IrDeto publish
  • Daily stand-ups
  • Planning
  • Grooming
  • Prioritising back log stories
  • Writing back-log stories

Product management

  • Maintaining backlog of requirements
  • Balancing the requirements of various internal customers and the available time with available resources
  • Find out new requirements and speccing them in to the development team
  • Roadmaps for product


  • Atlassian Jira
  • Balsamiq
  • Irdeto Publish
  • MS Office suite
Jul 2013Dec 2013

Junior Product Owner - BoxOffice

DStv Online

Product Management

  • Running Scrum with development team for IrDeto publish
  • Daily stand-ups
  • Planning
  • Grooming
  • Prioritising back log stories
  • Writing back-log stories
  • Maintaining backlog of requirements
  • Marketing management
  • User analysis
  • Feedback to product Owner


  • Atlassian Jira
  • Omniture
  • Google Analysis
  • Balsamiq
  • MS Office suite
Jul 2012Jun 2013

HP IPG Consumer product manager

Tarsus Technologies

Product responsibilities include:

  • New product introductions
  • Product training
  • Stock level management
  • Sales training for new products
  • Profit/Loss analysis
  • Deal profitability analysis
  • GP and Target management
  • Stock forecasting and procurement
  • Stock aging and risk management

Project responsibilities include:

  • Ensuring promo deals are done in time
  • Manage timing of stock and communication with customer
  • Risk management of projects

Account management responsibilities include:

  • Dealing with customer queries
  • Ensuring customer satisfaction
  • Ensuring communication lines are open
  • Informing of any potential problems
Jan 2011Jul 2012

Sales support management analyst

Hewlett-Packard (HP)

Key job functions and responsibilities:

Category role

  • Creating and managing monthly pricing guides on full range of HP commercial products
  • Doing special configurations for all distributors on full range of HP commercial products
  • Advising on special builds and possible errors in configurations
  • Assisting with the management of stock at distributor level, special pricing requests
  • Understudy to consumer category manager
  • Pricing and assisting with big deals

Corporate and Enterprise team:

  • Pricing big deals
  • Doing special builds on HP products
  • Advising on technical specifications
  • Maintaining pricing guides
  • Assisted technical adviser when he was out of office.
  • Resolving stocking issues - south business admin queries

Pricing Analyst role

  • Doing pricing analysis on products
  • Positioning various products within the portfolio
  • Maintaining monthly pricing guides
  • Liasing with pricing team to manage turn-around-time with pricing guides

Volume Direct Prime Service project manager role

  • Creating and maintaining a list of third party products to sell
  • Checking availability of third party options
  • Responsible for getting project of the ground
Aug 2009Dec 2010

Technical support specialist

North-West University

I was appointed as a technical support specialist for the University, I had taken on responsibility for the audio visual components as well. Furthermore I was chosen as the administrator as well as support person for SwiftPOS a point-of-sales system being implemented on campus.

Key responsibilities

  • Managing small projects such as computer labs being upgraded.
  • Critical part of implementation team of SwiftPOS installation on campus.
  • Hardware support.
  • Administering business system, adding users, maintaining up-time on system.
  • Network support.
  • Trouble shooting.
Feb 2009Aug 2009

Computer lab assistant

North-West University

Assisting students with basic computer literacy, supervising tests, and capturing test and exam results.

Dec 2005Aug 2008



Matching client needs to available products at various outlets, Hi-Fi corporation, cellular bar, cape union mart, on a part-time basis.


Jun 2010Jun 2011

Bcom Hons

North-West University

Completed my honours degree in Business management while working full time for HP South Africa.

Oct 2015Oct 2015

Certified Scrum Master

Scrum Sense

I am a qualified Scrum master through Scrum sense

Aug 2013Aug 2014

Certified Product Owner

Scrum Sense

The Scrum Product Owner must lead the project strategically, collaborate with customers and team on a daily basis, and manage the business value.The Scrum Product Owner takes back the accountability from the traditional project manager for delivering the right solution to the customer and end-user.

Oct 2013Oct 2013

Business/Systems Analysis

2 day short course as in introduction into what BA's do - a lot as it turns out
Jan 2010Jan 2010

A+ Hardware technican

May 2010May 2010

Certified novell administrator

Torque IT



Writing automation scripts in python

Coding with Delphi
Coding in C++
Problem solving
Looking for alternative ways to solve a problem is a skill that I cherish.
Public speaking
Whether presenting projects at university or giving feedback on results as part of SRC duties, I am experienced in talking on a public level.
Computer literacy
Computer usage and internet capability.