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Personal profile

Summary

My profile

Looking for new opportunities.

I am a business oriented leader with experience in leading business services functions.

My areas of expertise include Business Services Management (BSM), IT Service Management (ITSM), Business development, Project management, People management, Strategy, Process development, Services procurement, Supply management, daily operations. 

I have earlier worked for Global, Nordic and Finnish companies. 

I communicate fluently in English, Swedish and Finnish. I have led successful teams servicing the core business in financial services, banking and the energy sector. This gives a solid ground for leadership and management positions in many industries.

I see myself in leadership positions in core business support, process development, IT or business administration. I bring most value by working in close collaboration with the business units, with either permanent, interim or contract assignments.

I have had the opportunity to utilise my knowledge and experience, implementing best practices from frameworks such as TOGAF, ITIL, and COBIT. "Leading SaFe 4.5" course. Currently in training at Aalto PRO for Lean specialist with goal to get Green Belt certification in Lean Six Sigma.

Some of my achievements I am proud to include are for example,
- Successfully leading business services function for local operations of a global financial organisation
- Creating a new IT strategy and governance model for a leading bank in Finland
- Attending a European tender process for common Intraday trading platform for the energy market
- Reorganizing and aligning the local organization and administration processes of a Global financial institution to the global model with local flavor.

Leading teams of 5-50 people / diverse and local teams

Specialties:
Strategic planning
People leadership
p/l responsibility
Budget and financial follow-up
Business partner / service provider
Sales
Business service management
Business management
Business process development
Entrepreneurial mindset
Business focus
Project leadership
IT strategy
IT service management
IT governance

Contact: [email protected] / +358-400-202 357

March 2017Present

Looking for new challenges | Business partner | Service partner | Business administration  | ITSM 

Free agent - looking for new opportunities

Currently looking for new challenges in

- strategic planning and execution
- business leadership
- core business partner / service provider
- relationship sales, client services
- business services
- process development
- people leadership
- business administration

- energy services
- financial services
- banking

- innovative solutions
- business development
- business processes
- operations management
- IT management, service management, governance
- project management

Jan 2015Feb 2017

Business Area Manger, Capital Markets | Strategy | Products | Services | Projects | Partners | Leadership | Sales |

Crosskey Banking Solutions

Crosskey is a software and services company providing services mainly to the banking and financial services industry. The main market area is the Nordics, mainly Finland and Sweden.

In my position as Business Area Manager I had the responsibility for all processes related to Capital Markets at Crosskey. The key focus was on customer support and product maintenance, project deliveries, development and implementations of the best solutions supporting the financial markets business.

At Crosskey we supported the process from order management, trading in financial instruments, routing the orders to Exchanges or DMA's, trade allocation, portfolio management, money transfers to client management, interfaces to banking systems and accounting systems with end user interfaces.

The team consisted of 21 skilled individuals added with external resources. Crosskey have a strong knowledge of the business and create modern technology solutions for clients in the financial industry (asset and fund management, trading, banking, payments, card management), both in-house built products and development in close cooperation with chosen partners.

May 2011Dec 2013

Director IT | Department director | Technical Products & Services | Projects | Sourcing | Business support

NORD POOL SPOT AS(NPS) / Nord Pool Finland Oy

Helsinki, Finland & Oslo,Norway

Largest Power Spot Exchange specialising in electrical spot products with~ 360 trading members comprised of large scale power producers and consumers, financial companies and TSO's(transmission service operators).

Director IT Served as key member of management team performing ongoing collaborative planning and execution of company business and strategy. Implementation of IT strategy aligned with business strategy. Lead IT services of NPS including IT operations, mission-critical agreements, budget follow-ups, resources, recruitment, systems development, project management, procurement and vendor management. Business and IT processes. Steering committees for multiple projects with internal and vendor collaboration development. Continuous dialog with European Power Exchanges on common or collaborative projects. Scaled organisation to meet challenges of rapid growthfrom 12 to 22 team members, maintaining clear lines of communication between geographically spread personnel, management, and SMEs.  Contributed actively to EU initiated integration projects to harmonise European energy market, managing NPS system enhancements and integration projects.

Sep 2007Apr 2011

Director, IT Strategy and Governance | IT Strategy | Budget & Financial follow-up | IT Management | Service delivery | Project portfolio | Vendor management

AKTIA PLC

Helsinki, Finland

Rapidly growing organisation transforming from bank into financial institution.

Director of IT Strategy & Governance Formulated and led creation of company wide IT strategy, plans and governance processes during a rapid change period. Planned and implemented process models and policies for IT operations, financial cost follow-up and allocation. Managed 9-person team comprised of IT Controller, planning professional, and 2-part IT service desk for core banking systems and IT infrastructure & office infrastructure. Served as primary operational contact and coordinator towards main supplier of the core banking system and deputy member of board of same vendor, Samlink. Pioneered company's first documented IT strategy and state-of-the-art process models for support, follow-up and project management; subsequently updated annually together within the IT management team. Increased governance, efficiency and speed of IT operations, designing and implementing new IT processes such as implementation of IT service desk and the supporting system. Performed vital role in M&A of asset management company, serving as primary IT contact and managing IT due diligence process. Created cohesive IT governance following merger of non-life insurance and life insurance company, as well as asset management legs into already existing consumer banking infrastructure, performing as organisational planner, and restructuring group-wide financial split of IT budget and cost follow-up.

Apr 1994Aug 2007

ABN AMRO BANK N.V. / Alfred Berg

ABN AMRO BANK N.V.

ALFRED BERG, Helsinki, Finland· Part of the Nordic arm of the global bank - ABN AMRO. Alfred Berg had its main activities in financial services like brokerage, asset management, funds and investment banking.

ABN AMRO acquired Alfred Berg in 1995 which was later rebranded to ABN AMRO in 2005.

Jun 2006Aug 2007

Head of Services | Business support | IT, Operations, Backoffice, Finance, HR, Legal | Leadership & Management | Resourcing

ABN AMRO BANK N.V., Helsinki Branch

Responsibility of the business supporting Services functions in Helsinki.

Management & administration of:

- Group strategy implementation at the local office- Services unit in Helsinki (IT, Securities operations and Property & FM services)- Chair in SFP (Service Function platform) Helsinki (IT, Securities operations, Property & FM services, Finance, Compliance, Legal, HR, Risk and Communications)- Business expertise of financial institution (ex. Equities sales & trading, Fixed Income sales & trading, Securities clearing and settlement services, Corporate Finance, Research, Asset Management, Services functions [IT, Operations, Projects, business development...)

As HoS for Finland I was leading 3 business units (20 People):  IT, Securities operations and Corporate services at the Helsinki office. During this period the legal structure was changed from Finnish legal entity into an SE company and further into a Branch office of the main company based in the Netherlands.

It was an interesting, exciting and educating time. Several changes of legal structure and organisational changes really challenged me and my team. We did extremely well to get all pieces together without jeopardizing daily business and without any interruptions of the daily processes.

We also relocated the Helsinki office and I acted as project manager in updating the main systems for Equities brokerage business, both front- and back office systems.

I am pleased to have had the opportunity to lead such a devoted team with highly experienced professionals.

Mar 2005Aug 2007

Nordic Head of Property and Facilities Management Services | Business support | Services | Sourcing

ABN AMRO Securities Nordic, SE

Responsibility for all Nordic Real Estate and Facilities Management for all ABN AMRO entities. Managing Stockholm, Copenhagen, Oslo and Helsinki Corporate Services (30 employees)Lease agreements, procurement, internal office services.

During my time in this position the offices in Norway were consoildated into one location, Finnish office was relocated and the project for  future needs for space and location for the Swedish office was introduced.

Also organisational development took place during this period and arrangements to meet future demands where started in all four countries.

Having this managerial role from Finland leading local teams of four countries was a challenge and taught me the role of beeing a manager with remote leadership. The Nordic team around me delivered services with experienced and skillful staff, supported me and the bank professionally and with great attitude and skills that could be recommended to any demanding employer.

Jul 1997Mar 2005

Head of IT | Business support | Operations | Management |  Development | Vendor management | Resourcing

Alfred Berg Finland Oyj

Country Head of IT, Finland

When I returned from a six month project period at the New York office I returned to the Helsinki office.I then got the opportunity to re-build the local IT organisation from scratch. I did new recruitments and established the organisation according to business strategy and goals.

During my time in this position the company grew very fast and it was the most successful investment bank in Finland for several years both in mergers and acquisitions activities in the local market and the securities trading according to volume.

The IT department had the opportunity to support the business with a very skillful personnel and technical platforms that where state of the art. We managed successfully the growing Finnish equity market demands as well as the fast growing company demands. At the same time the ABN AMRO Bank’s European models where implemented in also in the Nordic operations.

I had a group of 7 people in my leadership and cannot say that a more dedicated, flexible and professional team could have been expected.

I was part of the Nordic IT management team and one of the country heads in the ABN AMRO IT organisation that implemented the IT strategy to meet the growing demands of the well-established global banking business.

Jan 1997Jun 1997

Project Manager, IT | Project assignment | New York | Redesign | Upgrade 

Alfred Berg Inc.

Renew and update NYC office infrasructure to meet Nordic standard.Trading and settlement systems, servers, workstations, mailsystem, telephony, office applications...

Education

Sep 1983May 1986

B.Sc. (Engineering)

Vasa Tekniska Läroanstalt (VTLA)

Certifications

Nov 2013Present

Togaf 9.1 foundation

The Open Group
Business and IT architecure modelling
May 2008Present

Cobit 4.1 foundation

ISACA
IT Governace and administration processes
Apr 2009Present

ITIL v3 foundation

IT preneurs
IT service management processes
Jan 2009May 2010

One Aktia - Aktia leadership program

Hanken & SSE Executive education
Stragegic leadership program for future leaders at Aktia. Program was planned and managed by the company established for executive education by the Swedish School of Economics in Helsinki.

Skills

Business Management

Strategic planning, Strategy development, Deputy Member of the borad (Samlink), Management team member (Crosskey, Nord Pool Spot, Alfred Berg/ABN AMRO), Leadership team member (Crosskey, NPS, Aktia IT, Services Europe/ABN AMRO Bank, Operations Europe/ABN AMRO Bank), Project Steering groups (Several)

Leadership, people management

Mangement teams, Project steering groups, People management, Leadersip teams, formal training, coaching, mentoring

Business partner

I have acted as a business partner in several positions providing support to and developing key processes and services to core business. I am an experienced adviser and bridge builder between business services and core business (IT, business processes, operations, finance, administration)

Business development, Process development

Member of development teams and project teams as group leader, adviser and steering group or operative member. Process development in business- and IT processes. Strategic planning and implementation.