Kundan Bhattarai

Kundan Bhattarai

Objective

To work in a retail sales environment where my five years of experience working as an Assistant store in-charge, Sales and Cashier will help to obtain the objective of any retail company.

Summary

Sales associate cum cashier with about five years of experience in retail sales specializing in merchandising, multiple sales and cashiering activities. These five years of experience has developed a huge knowledge of the retail environment, taught the sales skills, communication skills, customer service skillsand developed the sense of cost consciousness.

Work History

Work History
Jul 2010 - Present

Cashier

IKEA, Al Futtaim LLC
  • Used Microsoft Navision for entering all the transaction and provide professional till service to close the sale.
  • Accepted payment in form of cash, card and cheque.
  • Used correct form of receiving cash, arranging in till and giving return in order to avoid discrepancy.
  • Saved about 20% on the cost of packaging materials which is about 20,000 Dhs by sales of blue carry bags and minimizing the use of paper bags.
  • Informing customer about company’s exchange and return policy.
  • Thanking and welcoming the customer back in the store when handling the receipt.
  • Exchange and Refund according to the company’s policy.
  • Counting till float before trading hours and counting the same after trading hours.
Dec 2009 - Jun 2010

Asst. Store Incharge

ALDO, Apparel LLC
  • Implemented sales strategy based on seasonal product and achieved  100-110% of the store sales target.
  • Trained new staff about the brand concept and guided them on the floor.
  • Organized schedule for the staff.
  • Helped to save the expenses of the store on packaging materials and stationery.
  • Dealt efficiently with customer queries and complains.
  • Informed store manager and higher authority with the store activities and sales atmosphere.
  • Cross checked the daily sales statement, banking slipand other book keeping accounts.
  • Provided feedback to the store manager about the sales staff and any problem in the store.
Feb 2008 - Dec 2008

Cashier

ALDO, Apparel LLC
  • Used POS for entering all the transaction and provide professional till service to close the sale.
  • Accepted payment in form of cash, card and cheque.
  • Used correct form of receiving cash, arranging in till and giving return in order to avoid 
  • discrepancy.
  • Informing customer about company’s exchange and return policy.
  • Thanking and welcoming the customer back in the store when handling the receipt.
  • Resolved customer inquiries relating to product or services.
  • Exchange and Refund according to the company’s policy.
  • Counting till float before trading hours and counting the same after trading hours.
  • Effectively keeping records of petty cash statement.
  • Entering the sales in the Daily Sales Statement.
  • Banking the sale amount everyday of the previous day.
  • Reimbursement of petty cash voucher and other sales voucher and keeping the records.
  • Entering the sales in the Daily Sales Statement.
  • Preparing banking amount and filing the statement.
  • Maintained up to date database of customers, informed them about special promotions or sales.
Apr 2007 - Feb 2008

Sales Associate

ALDO, Apparel LLC
  • One of the best salesmen achieving 110 – 120% of the monthly sales target which amounted to 90,000 dhs monthly.
  • Good in multiple sales and maintained item per bill of 2 or more than two. This was achieved through the sales of accessories items along with the footwear e.g bags, rings etc.
  • Cost consciousness and reduce the consumption of packaging materials.
  • Provided excellent customer service and sales return service.
  • Kept the record of best selling designs and ordering the items for smooth operation of the store.
  • Maintained the visual standard of the store as per brand standard and achieving 98 – 100 % in the Visual presentation result.
  • Weekly and monthly stock counting for preventing the loss of stock.
  • Maintaining up to date record of the damage items for preventing the discrepancy of the stock
  • Informed customers about the on going sales of the future sale.

Education

Education
Jan 2000 - Mar 2002

Bachielors

Tribhuwan University, Nepal

Skills

Skills

Microsoft Office

Proficient in Microsoft office package Word, Excel and PowerPoint. Proficient in the use of email and internet.