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KUMAREN GOVINDARAJAN MBA, CSPO, CSM, ITIL

Digital Transformation Leader

Work experience

2016

Digital Strategy Manager-Digital

Rose International.
San Francisco, CA Digital Strategy Manager-Digital Technology Group

Master Data Management, Business Analytics

KAISER PERMANENTE
Reporting to SVP, Lead a multi-disciplinary Technology Incubation team at KP on a strategy to be ahead of top competitors in areas such as Master Data Management, Business Analytics, and digital health record. Manage $2 million P&L and led 10-person team of business and technical resources. Research and evaluation of technology vendor solutions, competitor analysis and driving user research, prototype development and usability testing, with the aim of identifying new value opportunities for the business. Drive lean startup, design thinking, agile execution, and innovation problem-solving principles. Build partnership and collaborate to gain alignment with various KP business and IT leaders to operate at the enterprise level to drive consistent strategy and delivering seamless customer experience. PrivMe., Fremont, CA
2015

Co-Founder, COO

Rose International.
Co-Founder, COO, PrivMe is a B2C marketplace that connects Businesses with Consumers based on Spending and Social Habits. Defining the product vision, roadmap, and company services by driving a heightened focus on the businesses advertising marketplaces and consumer cognitive social and spending habits. Founded and bootstrapped the company in the first 18 months, developing the business plan, customer and market research, product design and prototype implementation, new product(iOS, Android, web-based) from inception. Led initial sales efforts. Signed up 500+ initial Small Business customers within 3 months of Launch. Defined the product roadmap, worked closely with engineering on execution and delivery. Hired the initial engineering team. Led the development effort that produced v1 within 12 months of funding. Led the effort for developing v2, eventually turning that over to a new VP Engineering.
20142015

Manager Finance

WELLS FARGO
San Francisco, CA Digital Product Manager-Digital Channels,: Thought leadership role in driving and owning product development across all digital channels: mobile phone, tablet and online for 25 million retail customers. Owning the Personal Financial Management(PFM) and Fraud Prevention and Authentication(FP&A) products strategies and solutions that improve the customer experience for Wells Fargo customers using online and mobile channels. new product(iOS, Android, web-based). Launched push notifications services and Multifactor authentication using Voice and Fingerprint for mobile channels. Drive new Digital product roadmap by partnering with Innovation Lab, technology, and vendors, using customer analytics, customer behavior analysis/research, and key performance indicators(KPIs) for the mobile and online channel to inform leadership to gain consensus and agreement for strategies, investment dollars, and future innovations. Evaluation of technology vendor solutions, competitor analysis and driving user research, prototype development and usability testing, with the goal of improving discoverability of features and delivering seamless customer experience. Worked closely with executives to understand and influence the long-term strategy and product decisions and Established product specs and crafted user stories Integrated findings from usability studies and market research into the product requirements and prioritized backlog and made product release decisions.
20132014

Digital Product Consultant

Prokarma Inc
Milpitas, CA Digital Product Consultant
20112013

Strategy Consultant

WELLS FARGO Wholesale FP&A
Strategy Consultant, and online CEO): Built a program team that collaborated with RSA and Actimize. Investigated potentially fraudulent transactions. Applied fraud-prevention strategies and systems to protect WF against various types of fraud-ACH, WIRES, anti-money laundering(AML)-in an account-based payment environment
20092011

Senior Manager

TekSystems Inc
San Francisco, CA Senior Manager
20072009

Senior Product Manager

Adobe Systems
San Jose, CA Senior Product Manager, Drive product strategy and analytics on Adobe's Omni-channel across mobile and web channels as part of an agile, co-located, entrepreneurial team within the company. Directed product and operations team during 2-year, $30M SAP CRM/SCM implementation. Led a 60-person team that integrated 38 systems with SAP SCM modules(and saved $15M over 3 years).
1993-102006-02

Adobe.com
Spearheaded re-engineering of E-commerce online portal to provide rich user experience to increase online sales revenue and provide self-service leading to 20% annual increase in portal usage. ADDITIONAL EXPERIENCE
2004-032006-02

Engagement Manager, Enterprise

SAP/BUSINESS OBJECTS Adobe.com
San Jose, CA Engagement Manager, Enterprise Consulting: Led strategic planning, technology implementation, and support for SAP/BO $2B annual business. Key Accounts: Led design & implementation of data warehouses, data marts, and reporting(ad hoc and standard) for Schwab, Children's Hospital, and Avnet(introduced BI analytics for Avnet). Sales & Pre-Sales Support: Earned over $80,000 in bonuses-actively involved in sales efforts-by volunteering for initiatives and delivering exceptional results during pre-sale and presentations.
2003-082004-03

CISCO SYSTEMS Adobe.com
first of many engagements, San Jose, CA, Senior IT Programs: Led 15-person team, managed $5M budget for Phase 1 design of a global reporting dashboard. Built IT teams that focused on enterprise-wide improvement(instead of individual sites). Concurrently ran director-level tasks and developed an“ anytime, anywhere” data access strategy.
2000-082003-06

Senior Manager

SUN MICROSYSTEMS Adobe.com
Santa Clara, CA, Senior Manager: At the start of the internet boom, joined Sun's fast-growing dot-com consulting group-CRM for ISPs, ISVs, and e-commerce. Led PeopleSoft CRM implementation Lufthansa(based in Germany for one year). Architected solution Goldman Sachs. Acted as SME for Telcel-Mexico to fix CRM issue. Directly supported $20M in sales.

Education

M.B.A

University of Michigan School of Business

B.Sc

University of Madras

References

Leo Chowdhury

"I worked with Kumar at Wells Fargo. He always manages to deliver what he says he will deliver. He has very good people skills and is strong enough technically to be able to lead and direct technical staff to ensure deadlines get met. He has a very professional manner and gets on with everyone he meets. He would be an asset to any company."

Gowri Sriram

"I worked on a project managed by Kumar. He joined the project right in the middle and handled the project in a very efficient manner. Kumar is one of the best project managers I have had the pleasure to work with. Kumar has the rare mix of excellent project management combined with a good business understanding and great communication skills. He is a good asset to any team!"

John Ma

"This is my personal recommendation for Kumar Govindarajan. Kumar was a colleague of my when I worked at Adobe Systems. Kumar was the Sr.Project Manager at the time and he was responsible for a number of large scale projects for the business organization that I was supporting, so we did work pretty closely on several initiatives. I found her to be consistently pleasant, tackling all assignments with dedication and a smile. Besides having the easy going manner, Kumar is a results-driven person who is able to present creative solutions to the complex problems and be able to persuade team members matching towards the same goal. During his tenure at Adobe, he was able to successfully manage the projects in the areas of CTI, SAP CRM and Online Purchase Order system, to name a few. In addition, Kumar was also extraordinarily helpful in other areas of the organization and is more than willing to help the others. I highly recommend Kumar for employment. He is a team player and would make a great asset to any organization."

Kannan Mani

"Kumar is a rock solid Project manager. He understands his clients requirements in depth; develops strong relationships and ensures their needs and completes the project in time successfully. Kumar is proactive in working beyond the confines of any role to find new opportunities and is creative and thoughtful in his approach. I wish him all the best."

Certifications

ITILv3

EXIN

Stanford Advanced Project Management

Stanford University
Apr 2011Aug 2011

Product Management/Marketing

University of California, Berkeley
Apr 2011Aug 2011

Accounting for Manager's

University of California, Berkele
Feb 2009Mar 2011

Certified Scrum Master

ScrumAlliance

Portfolio

Technology / Operational Executive

Accomplished senior information technology executive with over seventeen years of demonstrated career success developing and executing operational strategies to promote organizational growth, Extensive experience leading and managing application development, Infrastructure, quality assurance, product development, Internet technology initiatives. Well-organized, results oriented individual with proven ability to implement standards, procedures and process that improve business efficiency. Solid management skills, capable of leading and motivating individuals to maximize levels of productivity, while forming cohesive team environments. Exceptional communicator, focused on building strong client relationships. Key core qualifications include:

-SDLC, Agile, Scrum and RUP Methodologies  -Strategic & Operational Technology Planning

-Customer and Stakeholder Management        -Global IT Delivery & Data Center Operations

-Emerging Technology & Architecture                  -Process & Performance Improvement

-Budget Management & Planning                        -PMO, Governance and Change Management

-Team Development & Leadership                    - Enterprise Systems Planning & Integration

Professional Recognition

Stock Options - 2000 to 2003Received nearly 3,000 stock options during tenure at Sun in recognition of outstanding work.