Kumar B

Work History

Work History

Crm Consultant

Halyard Health
CRM Consultant(Alpharetta, GA-Jan 15 to Halyard Health is a medical technology company Headquartered in Alpharetta, Georgia. Formerly part of Kimberly-Clark, Halyard Health became an independent company on November 1, 2014. Halyard operates 12 global manufacturing facilities with 16, 500 employees worldwide-generating approximately $1. 7 billion in net revenues. Responsibilities: Interacted with Business users for requirements gathering, analysis and development. Worked closely with sales team, marketing team to perform detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com(SFDC). Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards. Customized the Dashboards to the track usage for productivity and performance of their sales teams. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages. Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic. Created various Reports(summary reports, matrix reports, pie charts, dashboards and graphics) and Report Developed workflows and approval processes for various policy managements. Created email templates and inbound emails using Visual force for the clients and customers. Designed and developed Apex Classes, Controller Classes, Apex Triggers and Visual Force Pages for this application. Environment: Windows 7&8, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com, Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox data loader, Email Services.
Mar 2012 - Present


Admin/Developer-Milwaukee, WI- Dec 14 is one of the world's leading manufacturers of residential and Commercial Water Heating and Water Purifier, the best-known brands in North America, China, and India. Responsibilities: Interacted with various business user groups for gathering and analyzing requirements for Salesforce implementation & documentation of the Business and Software requirements. Developing needs analysis document, user requirement specification and functional requirement specification documents. Identification of the process flaws in the current system and recommended business process automation in the new system after analyzing and documenting as-is system and to-be system. Working with the development team to design page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Worked with development team to create workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic and business rules. Assist in the creation of various Reports(summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce CRM and configured various Reports for different user profiles. Assisted in maintaining security and enforce sharing rules and access settings. Provided post-implementation support to assist end users in creating reports, dashboards and certain. Administration tasks including creating and maintaining user profiles and privileges. Participation in the Salesforce.com Development environment(S-Controls, AJAX Toolkit, Apex API). Good internal functions of the Salesforce.com products with expertise in one or more of the following areas: Sales Cloud, Service Cloud or Marketing Cloud.
Jun 2008 - Mar 2012


Pentair. inc
Administrator-Sanford, NC- Diversified operating manufacturer company of water filters, pump systems, pool accessories. Designs and markets industrial heat and air conditioning equipment, electrical and electronic enclosures. Responsibility: Serve as primary system administrator for the Pentair Salesforce.com environment. Defined and maintained role hierarchy through strategic organizational changes, maintaining security profiles and access rights for users to ensure uninterrupted system access during transition. Served as primary point of contact for user inquiries, assisting in resolving technical issues as they pertain to the organization's business processes and how they are reflected in salesforce.com. Trained users worldwide; created and updated application specific“ How To” user guide. Handling all basic administrator functions including user account maintenance, reports and dashboards, workflows and other routine tasks. Configured standard & custom fields, page layouts, record types, user interfaces, sharing rules, and reports. Coordinated the post go-live bulk import of lead, contact, and account data, manage Salesforce data feeds and other integrations. Coordinate the evaluation, scope and completion of new development requests. Assisting in training of new users and grow the Salesforce skill set across the organization. Served as effective liaison between Sales teams and management. Team Member
May 2006 - May 2008

BEACON-Bangalore, India

BEACON-Bangalore, India
BEACON is associated with, a Dassault Systems S.A. brand, is a world leader in 3D solutions that help millions of engineers and designers succeed through innovation. Performed Functional testing, Regression Testing, User Acceptance Testing(UAT) of Video, Web and Windows based applications. Executed tests and examine output for validity Business requirements analysis into functional areas to be tested. Analyze and document requirements for enhancements to systems and/or business processes. May involve investigation of third party vendors or systems. Clearly document solutions and recommendations to business problems. Review requirements and designs with relevant stakeholders to obtain agreement and sign off of proposals.
Feb 2004 - Apr 2006


Esquire-Vizag, India
Esquire Engineering Solutions(EES) Limited is the industry leader digital scanning services with skilled. EES has served 100+ clients in Aerospace, Automotive, and Defense. Now it has been acquired by Best & Crompton. Responsibility: Receive business requirements for Internet Sales web page in Caliber RM. Evaluate requirements and develop test cases and create test plans using Quality Center. Perform manual web testing according to the Test plans and update the test cases as needed. Interacted with Business Analysts/Developers to discuss requirements. Participate in requirements and design reviews for product enhancements. Write SQL queries to validate data in the back end. Create bug reports, execute and track testing assignments. Created both positive and negative test cases based on Business requirements.
Jan 2003 - Jan 2004


Vizag Steel Plant
Graduate Engineering Trainee Visakhapatnam Steel Plant is one of the integrated Steel Plants of India. The plant has a capacity to produce 2.656 Mt of saleable steel of which 2.410 Mt is finished steel. Responsibility: Study of different physical components and sketching of these components into standard engineering views and manual gauging getting the dimensions and preparation of 2D AutoCAD manufacturing drawing. Additional Information Technical Skillset




Nagarjuna University