Vicki Tays

Vicki Tays

Work experience

Work experience
Sep 2010 - Mar 2011

LabWest, Inc.

Processed inbound client inquiries providing laboratory results, requests for pathologist assistance,discrepancy resolution, ICD-9 and CPT coding and pricing, call tracking.

Assembled daily production report through PowerPath data management, electronic delivery of clientlab results through HLab software, assisted clients with additional testing and outbound slide requests.

Processed monthly client summary reporting, weekly patient result correspondence distribution.

Began and cultivated slide request tracking system and company draw station locator Excel program allowing multiple search options for patient assistance.Initiated collection organization of outboundloaned slides and retrieved numerous permanent-file slides dating back several years.

Jan 2010 - Jun 2010

Medical Billing Coder Intern

Associated Coastal ENT

As a Medical Billing Coder Intern, I was involved with abstracting Evaluation and Management (E/M), ICD-9-CM diagnosis, Current Procedural Terminology (CPT) codes and modifiers derived from medical record documentation of patient visits using appropriate standards and procedures.

Data entry functions included computerized patient demographics, scheduling, third-partyelectronic and paper billing, insurance verification and reimbursement utilizing Medical Manager,ProVox TalkNotes, Passport and Availity medical software systems. 

Office assistance included processing phone calls, correspondence, Explanation of Benefit (EOB) discrepancy investigation, insurance, patient and collection payments (A/R) and credit card transactions.

Sep 2006 - Feb 2008

Office Administrator

Jupiter By the Sea Realty

Managed all aspects of office operations including client assistance, word processing, inventory control, contract documentation review, vendor management, sales presentation comparative analysis, designed and authored weekly advertisements and developed office organizational systems. 

In absence of General Manager, provided training and technical assistance to 40+ sales staff.


Aug 2009 - Jun 2010

Medical Billing Coder Certificate

Indian River State College



HLab Software

PowerPath Medical Software

Quickbooks, Quicken

Accounting software

MS Office

Word, Excel, Publisher, Outlook, Access, Email, Internet

Lytec medical software

Medical Manager software


Effective and technically skilled office professional with extensive business, medical and sales knowledge.

Providing solutions to employer challenges through efficient and innovative administration.

Conscientious  -Dedicated  -Team Associate



Available Upon Request



Medical Billing Coder

Indian River State College