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Work History

Jan 2007Present

Computer Repair

Delaware Computer Solutions

Originally founded in 2007, Cybertech Computer Repair is a completely mobile and paperless company. It creates all its invoices, documents, as well as take credit card payments on an iPad through a terminal. Everything from the company website to certification to business licenses was started up by the President of the company, Matthew Fickett. 

  • Created a business model
  • Solicited and maintained a customer base
  • Serviced computers and wired home and business networks 
  • Designed and maintained HTML websites
  • Worked with Adobe DreamWeaver, Office Suites, Eset Smart Security, and other various software types
  • Setup wireless hotspots for home and business clients
  • Ran backup systems for data backups and recovery

In 2014 the name was change to Cyber Technologies. Now specializing in Home Automation, the company has branched out into new markets. These markets include but are not limited to: 

  • Home Automation 
  • Product Sales 
  • Home Security surveying and testing 
  • Technology Research and Development 
  • Advanced Mobile Repair 
  • TV Home and Business Installation

2016-022016-10

Field Tech

Home Innovations

At home Innovations, I performed a lot of various tasks. Some include but are not limited to:

-Low Voltage Structure Wiring (rj6, cat5/6, fiber, hdmi,..)

-TV Wall Mounting (tilt, articulating, in wall, slim)

-Electronics Installs (home theater 5.1/7.1, heos, Sonos, universal remote programming, IR blasters)

-Alarm.com (home security system installs and agreements. Equipment through 2gig, Honeywell, schlage,..)

-Home surveillance systems (indoor/outdoor cameras)

-Automation (Clare controls, alarm.com, crestron,..)

Jan 2013Aug 2014

Owner/founder

3RD EYE STUDIO 

Started 3rd Eye Studio in 2013 in Maine. It all started as a fun hobby taking aerial photos and video and posting it on youtube and Facebook. Later that year it developed the name 3rd Eye Studio. A new prospective. Relocating to DE, I partnered up with my dad to run the company state wide. After registering and insuring the business, we were on our way to being the first Registered aerial photography company to use drones in Delaware. You can visit us on the web at www.3eyestudio.com or on Facebook at www.faceboopk.com/iiistudio. In August of 2014, the business was sold to SecureNetMD.

Jul 2012Mar 2014

CSR/IT/Collection Manager

ColorTyme (RAC)

Customer Service Representative / Collections / Driver

  • Collect and Process data 
  • Answer inbound calls
  • Relay information to corporate 
  • Home delivery/setup of merchandise. (electronics, w/d, ranges, other appliances and more) 
  • Inbound and outbound service delivery/pickup
  • Process payments and take commitments via phone and house. 

Information Technology

Developed and created the service department for ColorTyme Maine. 

  • Process and manage data through a custom SpiceWorks server that is managed in house and remotly. 
  • Fix computers for all 8 ColorTyme stores in Maine. Includes all make/model laptops & desktops as well as Apple iPads/iPods, and other tablet devices. These repairs include: screen repair, hardware/software repair, advanced diagnostics including solder reflow, network flow analyst, and more.  
  • Order parts through online venders and processes the data for corporate. 
Oct 2011May 2012

Tech/Sales

Computer Essentials
  • Advanced Diagnostics (multi-meter, smart read errors, memtest, and more..)
  • System Cleanup (unnecessary system files including: system languages, logs, startup processes, temporary files, and more.) 
  • Data Recovery and Backup (network and local)
  • Virus/Malaware Removal
  • Password Recovery and Removal
  • Computer Hardware Repair (laptop/desktop) -palm rest, screen, bezel and lid cover, keyboard, etc...
  • Windows 7, XP, Vista, Puppy, Ubunto, Leopard, Snow Leopard, Linnex, and Hirrens.
  • OS Re-Installation. (Includes COA re-installation and software product key backup) 
  • HDD imaging/cloning (Cloanzilla, Acronis)
  • Mac and PC technical support
  • Sales - Selling and Processing Computers/Parts through a online management program. 
Sep 2009Jun 2010

Information Technology

J.C. Milliken Agency - Family Owned 
  • Director IT Department
  • Managed Computers. (Windows 7/XP Home/Professional. Dell Inspiron 1545 and Desktops)
  • Managed Windows Server 2004. (DHCP, Exchange, User Profiles..)
  • Updated/Upgraded Computer Systems and Database Software
  • Updated and Maintained Online Website (Using Adobe DreamWeaver and PhotoShop) HTML/Flash
  • Hired Professional Photographer for Website Photos
  • Ran General Errands for Ellsworth Branch Location

Church

Family Bible Church
  • Created website
  • Setup media page
  • Started live video broadcasting 
  • Ran sound and powerpoin (This includes a 24-channel mixer board and MIcrosoft Powerpoint) 
  • Setup free wifi hotspot 
2012Present

Detailing

Car Detailing

Over the years I have been detailing cars for the fun of it. I love cars and I take pride in the beauty behind them. Car detailing takes time and a good eye. 

Interior 

  • Vacuuming  
  • Carpet shampoo and wash using extractor
  • Ventilation cleaning
  • Seat cleaning and protection
  • Windows - streak and oil free 
  • Dash and instrument Protection and cleaning
  • Seat removal/floorboard cleaning

Exterior 

  • Brake dust removal 
  • Rotor cleaning
  • Tire / Wheel Cleaning and protector 
  • Underbody 
  • Headlight restoration 
  • Body cleaning
  • Paint protection 
  • Wax and shine 
  • Clay Bar

Education

Jan 2007Jun 2009

Hancock County Technical Center
  • Documentary Production
  • Advanced Studio & Field Production
  • Advanced Editing
  • Special Effects & Motion Graphics
  • School Wide News Show
  • Community Talk Show
  • Pre-Apprenticeship Program
  • Studio & Field Production
  • Camera Operation
  • Lighting Design
  • Non-Linear Editing
  • Audio Recording and Editing
  • Television Scripting
  • Community Television Programs

Interest

- Computers

- Networking

- Wireless

- Sales

- Apple

- Microsoft

- Photography

- Video Editing

- TV/Video Production

- Management 

- Web Editing

- Live Music Mixing/Audio 

- Electronics

- Design

- Lawns and Landscaping 

- Building/Designing 

- Product Development 

Portfolio