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Work History

2016-022016-10

Field Tech

Home Innovations

At home Innovations, I performed a lot of various tasks. Some include but are not limited to:

-Low Voltage Structure Wiring (rj6, cat5/6, fiber, hdmi,..)

-TV Wall Mounting (tilt, articulating, in wall, slim)

-Electronics Installs (home theater 5.1/7.1, heos, Sonos, universal remote programming, IR blasters)

-Alarm.com (home security system installs and agreements. Equipment through 2gig, Honeywell, schlage,..)

-Home surveillance systems (indoor/outdoor cameras)

-Automation (Clare controls, alarm.com, crestron,..)

Jan 2007Present

Computer Repair

Cyber Technologies

Originally founded in 2007, Cybertech Computer Repair is a completely mobile and paperless company. It creates all its invoices, documents, as well as take credit card payments on an iPad through a terminal. Everything from the company website to certification to business licenses was started up by the President of the company, Matthew Fickett. 

  • Created a business model
  • Solicited and maintained a customer base
  • Serviced computers and wired home and business networks 
  • Designed and maintained HTML websites
  • Worked with Adobe DreamWeaver, Office Suites, Eset Smart Security, and other various software types
  • Setup wireless hotspots for home and business clients
  • Ran backup systems for data backups and recovery

In 2014 the name was change to Cyber Technologies. Now specializing in Home Automation, the company has branched out into new markets. These markets include but are not limited to: 

  • Home Automation 
  • Product Sales 
  • Home Security surveying and testing 
  • Technology Research and Development 
  • Advanced Mobile Repair 
  • TV Home and Business Installation

Jul 2012Mar 2014

CSR/IT/Collection Manager

ColorTyme (RAC)

Customer Service Representative / Collections / Driver

  • Collect and Process data 
  • Answer inbound calls
  • Relay information to corporate 
  • Home delivery/setup of merchandise. (electronics, w/d, ranges, other appliences and more) 
  • Inbound and outbound service delivery/pickup
  • Process payments and take commitments via phone and house. 

Information Technology

Developed and created the service department for ColorTyme Maine. 

  • Process and manage data through a custom SpiceWorks server that is managed in house and remotly. 
  • Fix computers for all 8 ColorTyme stores in Maine. Includes all make/model laptops & desktops as well as Apple iPads/iPods, and other tablet devices. These repairs include: screen repair, hardware/software repair, advanced diagnostics including solder reflow, network flow analyst, and more.  
  • Order parts through online venders and processes the data for corporate. 
Oct 2011May 2012

Tech/Sales

Computer Essentials
  • Advanced Diagnostics (multi-meter, smart read errors, memtest, and more..)
  • System Cleanup (unnecessary system files including: system languages, logs, startup processes, temporary files, and more.) 
  • Data Recovery and Backup (network and local)
  • Virus/Malaware Removal
  • Password Recovery and Removal
  • Computer Hardware Repair (laptop/desktop) -palm rest, screen, bezel and lid cover, keyboard, etc...
  • Windows 7, XP, Vista, Puppy, Ubunto, Leopard, Snow Leopard, Linnex, and Hirrens.
  • OS Re-Installation. (Includes COA re-installation and software product key backup) 
  • HDD imaging/cloning (Cloanzilla, Acronis)
  • Mac and PC technical support
  • Sales - Selling and Processing Computers/Parts through a online management program. 
Aug 20102011

Computer Technition/Sales

The Laptop Shop
  • Advanced Diagnostics (multi-meter, smart read errors, memtest, and more..)
  • System Cleanup (unnecessary system files including: system languages, logs, startup processes, temporary files, and more.)
  • Data Recovery and Backup (network and local)
  • Virus/Malaware Removal
  • Password Recovery and Removal
  • Computer Hardware Repair (laptop/desktop) -palm rest, screen, bezel and lid cover, keyboard, etc...
  • Windows 7, XP, Vista, Puppy, Ubunto, Leopard, Snow Leopard, Linnex, and Hirrens.
  • OS Re-Installation. (Includes COA re-installation and software product key backup)
  • HDD imaging/cloning (Cloanzilla, Acronis)
  • Mac and PC technical support
  • Sales - Selling and Processing Computers/Parts through a online management program.
Sep 2009Jun 2010

Information Technology

J.C. Milliken Agency
  • Director IT Department
  • Managed Computers. (Windows 7/XP Home/Professional. Dell Inspiron 1545 and Desktops)
  • Managed Windows Server 2004. (DHCP, Exchange, User Profiles..)
  • Updated/Upgraded Computer Systems and Database Software
  • Updated and Maintained Online Website (Using Adobe DreamWeaver and PhotoShop) HTML/Flash
  • Hired Professional Photographer for Website Photos
  • Ran General Errands for Ellsworth Branch Location
Jan 2013Aug 2014

Owner/founder

3RD EYE STUDIO 

Started 3rd Eye Studio in 2013 in Maine. It all started as a fun hobby taking aerial photos and video and posting it on youtube and Facebook. Later that year it developed the name 3rd Eye Studio. A new prospective. Relocating to DE, I partnered up with my dad to run the company state wide. After registering and insuring the business, we were on our way to being the first Registered aerial photography company to use drones in Delaware. You can visit us on the web at www.3eyestudio.com or on Facebook at www.faceboopk.com/iiistudio. In August of 2014, the business was sold to SecureNetMD.

May 2012Jul 2012

Staff

Acadia Fun Park

Aerial Adventure Park: Is a 60+ feet tall obstacle course with 30 elements of fun and excitement. Also features a zip line that goes across the park. 

  • Safety procedures and regulations 
  • Equipment maintenance/check
  • Course check and log book
  • Carabiner, Full body harness, Smart Balay, Ropes and Knots, Figure Eight, and More.
  • Ground School (Teaches customer about the course and equipment)
20122013

Manager

Fick and Bick

Fick and Bick is an online based retail store that sells automotive accessories, cameras, cleaning solutions, custom decals, outdoor equipment, and more. Originally Founded in 2012 by Ryan Bickford and Matthew Fickett. 

Jun 2011Oct 2011

Doormen/Bellmen/Other

Harborside Hotel - Walsh

Harborside Hotel is a 4 star resort in Bar Harbor, Maine. There I preformed the tasks of a Doormen. Some of these tasks included:

  • Holding doors for guess
  • Valet Parking
  • Customer Interaction
  • Room Service
  • Holding above a 4 star hotel standard
  • Maintaining property
  • IT Work
Aug 2010Sep 2011

Sales Agent

Comcast Xfinity

Selling Comcast Cable services through local store: The Laptop Shop.

Gathers customer information and inputs it into a online application. Generates account reference numbers for customers to be able to receive service equipment and set up installation dates.

Includes:

  • Cable TV
  • Internet
  • Phone

Church

Family Bible Church
  • Created website
  • Setup media page
  • Started live video broadcasting 
  • Ran sound and powerpoin (This includes a 24-channel mixer board and MIcrosoft Powerpoint) 
  • Setup free wifi hotspot 
2012Present

Car Detailing

Over the years I have been detailing cars for the fun of it. I love cars and I take pride in the beauty behind them. Car detailing takes time and a good eye. 

Interior 

  • Vacuuming  
  • Carpet shampoo and wash using extractor
  • Ventilation cleaning
  • Seat cleaning and protection
  • Windows - streak and oil free 
  • Dash and instrument Protection and cleaning
  • Seat removal/floorboard cleaning

Exterior 

  • Brake dust removal 
  • Rotor cleaning
  • Tire / Wheel Cleaning and protector 
  • Underbody 
  • Headlight restoration 
  • Body cleaning
  • Paint protection 
  • Wax and shine 
  • Clay Bar

Education

Jan 2007Jun 2009

Hancock County Technical Center
  • Documentary Production
  • Advanced Studio & Field Production
  • Advanced Editing
  • Special Effects & Motion Graphics
  • School Wide News Show
  • Community Talk Show
  • Pre-Apprenticeship Program
  • Studio & Field Production
  • Camera Operation
  • Lighting Design
  • Non-Linear Editing
  • Audio Recording and Editing
  • Television Scripting
  • Community Television Programs

Skills

Computers and Networking
I have always been motivated, a self starter and had a great interest in technology. While in my last two years of high school, and while attending a two year technical school, I started a computer business. I was employed at various companies, working and managing IT departments. Having my own computer business and working at various companies, I have a lot of knowledge in the computer field. I have a thorough knowledge base in diagnostics, backup, data recovery, virus removal, system clean-up, and basic system software installations.  I also have experience in wireless and wired business networks, setting up exchange servers, DHCP servers, wireless hotspots and backup systems. In 2009, I designed a website for a local church and initiated a media portion for live video feed. This included researching, finding and interviewing suitable companies to support this feed. I set up, and installed a 24/7 free public WiFi for this same church. It enabled a rural community to have an additional  and free mode of internet access. I repeated this service for two other local businesses.  
Video/Audio Editing
Video/Audio editing and production is another one of my specialties. After going to school for 2+ years at the Hancock County Technical Center for TV/Video, I have learned a lot about video editing and production. This program has introduced me and later trained me in the software: - Final Cut Pro - Adobe Photoshop  - Soundtrack Pro - Quicktime Pro - DVD Studio Pro I have also got a chance to participate in SkillsUSA while attending this program. SkillsUSA is a partnership of students, teachers and industry working together to ensure America has a skilled work force. SkillsUSA helps each student excel. Each year they put on state as well as national and world wide competitions. I was chosen along with one other person to produce a 30 second promotional video for the Maine Children's Discovery Museum. This video later on won first place in the state wide TV/Video competition in 2009. After winning state, I was given the opportunity to compete in nationals at the SkillsUSA center in Missouri.   
Landscape Services
In 2009, I started a part time landscaping operation. I solicited and built a client list, providing basic landscaping services. In doing this, I operated and maintained equipment such as zero turn mowers and John Deere products. 

References

John Stuart

Richard Rockwell

Nathaniel Bamford

Kelli Braley

Brian Langley

Sherrill Dougherty

Brian St. Louis

John Ghabra

Interest

- Computers

- Networking

- Wireless

- Sales

- Apple

- Microsoft

- Photography

- Video Editing

- TV/Video Production

- Management 

- Web Editing

- Live Music Mixing/Audio 

- Electronics

- Design

- Lawns and Landscaping 

- Building/Designing 

- Product Development 

Portfolio