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Work experience

2017Present

Power Trader

Energy Delivery Solutuons (EDS)

Responsible for the purchase and sale of energy on the Day-ahead, Intra day, as well as on the forward markets (long term - future products). Monitoring energy levels and reports needs or excesses and conducts market analysis to identify fluctuations in cost and availability of power sources. Knowledge of energy trading markets and trading practices. Performs a variety of tasks. This position Includes a big level of creativity and latitude, and it is very reliabe work position in this business. The tasks and the decisions are directly connected with the financial results of the company. 

20162017

Bank customer service representative

Halk Bank AD Skopje

Working as Bank customer representative give me an opportunity to learn a lot more over the functionating of the banking system mostly because of the big variety of tasks i was operating on daily basis working on the mentioned position, such as: 

  1. Assist customers with routine account-related requests such as: funds transfers, automatic funds transfers (AFTs), stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and check verification requests by third parties.
  2. Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary.
  3. Cross-sell bank products and services based on customer needs in accordance with the banks’ program standards.
  4. Process necessary paperwork to rebate customer service charges.
  5. Balance customer checkbooks.
  6. Input, maintain and/ or delete ATM and debit cards within system.
  7. Transfer funds to cover customer overdrafts as directed by bank operations.
  8. Notify the research and adjustment coordinator of required adjustments as reported by customers.
  9. Contact customers to notify them that check orders and/or debit cards are ready to pick up at the bank.
  10. Open, set timers and close the safe deposit vault utilizing dual control.
  11. Process lockbox payments, including deposit preparation and daily report transmission.
  12. Contact customers to obtain necessary signatures on items with missing or irregular signatures.
Dec 2015Jan 2016

Retail loan officer (Internship)

Halk Bank 

Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and methods of payments. Includes mortgage loan officers and agents, collection analysts, loanservicing officers, and loan underwriters.Credit department, retail loans.

Oct 2013Present

Secret shopper

SWOT LLC 

 

  • Imitating as actual customers would be the first duty of a mystery shopper. Going to stores and finding specific products assigned to him/her would be on the next step.
  • Asking questions on fellow customers about a specific product or staffs of a certain company
  • Giving the company a copy of the receipt of the purchased items
  • Creating reports to be given to companies (usually their basis for making improvements)
  • Must follow instructions given by their employers in order to be paid for their service rendered
  • Measure quality of service, or compliance with regulation, or gathering specific information about products and services
May 2015Sep 2015

Work and travel program (USA)

Austin pool pros, Dornans, Hotel Terra

Lifeguarding, enforcing the rules, operate cash register, maintain a clean and organized work environment, responsible for taking reservations, computer inputting and reporting

Dec 2014Dec 2014

Sales associate (Internship)

Unikomerc Slavica LLC

Simple technical duties, working in team,demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise and ready for sales events, or organizing the selling floor and stock areas.

Jan 2013Feb 2013

Department for international payment operations - processing sector (Internship)

Sparkasse Bank

 Technical duties, operating software for external transfers, preparating the documentation for international payments

Jul 2012Jul 2012

Trade Union of Construction, Industry and Planning (Internship)

SGIP
  • Prepares asset, liability, and capital account entries by compiling and analyzing account information.
  • Documents financial transactions 
  • Recommends financial actions by analyzing accounting options.
  • Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
  • Substantiates financial transactions by auditing documents.
  • Maintains accounting controls by preparing and recommending policies and procedures.
  • Reconciles financial discrepancies by collecting and analyzing account information.
  • Maintains financial security by following internal controls.

Education

Sep 2007Jun 2011

High School

Vasil Antevski - Dren
Economy, accounting, math
Sep 2004Jun 2010

Foreign language school

Lingva
Studying english and german

Certifications

Sep 2015Sep 2015

Economics today - Theory and practice (First regional student conference for economy)

Faculty of economics Beograd, Serbia
Presenting my econometrics project about stock exchange Balkan markets
Mar 2014Mar 2014

Participation on the first Economic workshop E-RA

Faculty of economics Ss ''Cyril and Methodius''

Skills

Microsoft Office

Excellent knowledge in excel, word, power point, outlook...

English

Full professional proficiency (Advanced knowledge)

Analytical skills

High level of ability to visualize, articulate, conceptualize or solve both complex and uncomplicated problems by making decisions that are sensible given the available information

E - views
Econometrics research and project development
Project management

Initiating, planning and controlling the work of a team in order to achieve specific goals.

German

Elementary proficiency

Driving licence

B-category

Text Section

Experienced Power Trader with a demonstrated history of working in the banking industry. Skilled in Budgeting, English, Microsoft Excel, Customer Service, and Microsoft Word. Strong finance professional with a Bachelor's degree focused in Finance and Financial Management Services from SS  Cyril and Methodious University in Skopje. Ability for teamwork and competitive spirit, communication skills, excellent ability for making positive working atmosphere, communicative, creative, dynamic, patient and responsible.

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