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Kristine Jeane Dy

Social Media Manager, Virtual Assistant


Dedicated virtual assistant with experience in customer service and social media management for small to medium-sized businesses.

Work experience

Feb 2014Present

Social Media Manager

KD & Co. Virtual Biz Solutions

As a social media manager, I am responsible for the day-to-day management of  our clients' social media accounts. I schedule social media posts, engage in conversations, and build our community.

May 2013Present

Medical Technologist

Cebu Doctors' University Hospital

As a medical technologist, I analyze samples of blood, tissue and body fluids to determine chemical content, cell count, drug levels or blood type; and also search for specific microorganisms like bacteria or parasites.

Jun 2014Oct 2014

Medical Technology Clinical Instructor (Department of Microbiology)

Velez college

I worked as a Faculty in the Department of Microbiology. I deliver lectures about topics on Microbiology and at the same time assist in laboratory work as a Clinical Instructor.

Aug 2011Dec 2012

Customer Service Representative

Stream Global Services

As a customer service representative, I answer customer's inquiries by clarifying desired information; researching, locating, and providing information. Additionally, I am also tasked to resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems, and fulfill requests by clarifying desired information; completing transactions; forwarding requests.


Jun 2008May 2012

Bachelor of Science in Medical Technology

Velez College

Medical Technology is a paramedical field for which the student prepares in chemistry, microbiology, hematology and related disciplines.


Jun 2014Jun 2017

American Society for Clinical Pathology (ASCP)

ASCP Board of Registry

The ASCP Board of Certification is an administratively independent certification agency that prepares relevant standards and develops procedures that will assure the competence of non-physician medical laboratory personnel. It certifies those individuals who have met the academic and clinical prerequisites and who achieve acceptable performance levels on examinations.


microsoft office
customer service
using sprout social
writing english
Speaking english
Typing Speed
Social media management
Working at a fast pace
Gathering information