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Kristina Suzanne Burris

HR Manager, Payroll Specialist, Marketing Advisor, Customer Service Representative , Office Manager, Accounts REC/PAY, Fleet Management

Education

20062008

Bachelor of Science, Criminal Justice Administration

California Baptist University

Riverside, CA 

Major: Criminal Justice Administration, concentration: Investigation & Report Writting

Minor: Philosophy

Work experience

2015Present 

Human Resource Manager, Customer Service, Emission Shop Manager, Car Wash Supervisor, Administrative Support, Marketing/Advertising Coordinator, Front Desk at a Very Busy Emission Shop

CC LUBE LLC/CC GROWTH LLC: DBA's: GREASE MONKEY & CURT's CARWASH

Emission Shop, Car Wash, Quick Lube

Created a data entry and information database for all employees employed by the companies listed. Maintained personnel files for all employees. Updated company  status from non-compliant to in compliance with Utah state law regarding labor laws, termination, pay, and employee information maintenance. Payroll responsibilities for 20+ employees.

Created and managed all online marketing campaigns. Worked closely with online coupon sites to run promotions  that generated revenue over 20,000$'s. Designed & created all the print art, web-art, business cards, promotional  emails, custom customer loyalty/cards

 Created, updated, and maintained social media presence on:  Facebook, Twitter, Instagram, Google+. Responded to all customer reviews, complaints, and/or issues, for all locations. 

Created and maintained a website and online web-store with purchasing options for customers wanting to pre-pay for car washes and other automotive services we offer at the locations offfor any of the business locations. Web-store generated over $25,000 in sales (the most expensive pre-service avail for purchase online is $24 that's roughly 1,000 purchases since it was published in Feb.  

Provide marketing support and create marketing campaigns for four separate business locations. Provide updated information to the owner RE: marketing strategy, create and maintain schedules and deadlines for new marketing project current promotional campaigns. Work closely with online pre-paid discounted voucher providers as other web stores. Maintain online store layout and functionality for customers to pre-pay for the automotive services we provide

10/20152016-03

Grease Monkey #805

Quick Lube Manager

I was asked to act as a the manager of the Grease Monkey until a permanent manager was ready to step in. I was also there to get control over inventory and create a accurate inventory database. I became familiar Chevron oil and other oil products. Helped get shop up to Grease Monkey International standards and in full compliance with safety requirements and procedures. Hiring and firing responsibilities, accounts receivable and payable. Completed the Grease Monkey University training .

2012-018/2014

Ardent Services Electrical Contracting & Automation  Controls

Rocky Mountian Office

Worked at a petroleum oil separation plant. We built the all drive houses for the automation controls for the Anadarko Petroleum Monell field. I maintained consumable tools used on site. Maintained and repaired small power tools, generators, extension cords, power tools that could be repaired on site. Maintained inventory control of all company owned parts and tools. Fire watch and safety responsibilities. Completed all daily inspections and required reports for corporate office. Performed daily, weekly, monthly, and quarterly GFCI inspections, visual and applied inspections. 

Skills

Computer Skills

MS Office (Word, PowerPoint, Excel, Outlook), Adobe, PM Attendant, SAGE, POS, Shopify, Square, XpresWash, 

Free Time Activities

20162016

Coach

Jordan High School 5th Grade Bantam Basketball Team

Head coach of my 10yr old son's basketball team 

Summary 

Quick learner, problem solver, punctual, motivated, easy to train bc i only need to be shown one or two times before I get it. Honest and trustworthy, looking for long term. Get along with others easily, Great with handling stressful situations or disgruntled customers. Knowledgeable and experienced in vehicle emission control, I know the state vehicle safety requirements which makes me able to assist customers when their vehicles fail inspections.