Work History

Work History
Nov 2010 - Present

Consultant

Green Core Funding

Green Core Funding, Worldwide, 11-2010 / 7-2011

  • Offer new start-ups and established companies the capital they need to realize their true potential by using diverse networks and resources we are able to find and secure the funding companies are looking for. 

  • Specializing in green technology but networks stretch into virtually all industries at the present time.
Feb 2010 - Apr 2010

Executive Assistant

Ripple Software
  • Placed qualified candidates in C# Position, iPhone application development, and programming positions.
  • Worked closely with the President compiling responses and proposals as well as scheduled, maintained and updated the conference room and office vacation calendars, to avoid conflicts. 
  • Responsible for proofreading outgoing documents to ensure accuracy and formatting met the highest standards of excellence. Consulted directly with the company VP on projects priorities, deliverable dates, head count, candidate assessment and selection.
  • Solved a diverse arena of scheduling conflicts, employe issues and time framing issues.
  • Built my talents, position allowed me to attain knowledge in regards to becoming internet and tech savvy with extensive social media marketing skills and application development experience.
  • Acted as a liaison between the external or internal executives, managers and consultants in coordinating meetings. 
  • Managed and prioritized multiple tasks that have been assigned and delegated the responsibilities of the executive as per the executives' instructions and carried out effective decision-making ability.
  • Answered the phone calls to the concerned clients in customer service, when need be and successfully answered questions about C# positions.
  • Scheduled travel plans of the executive management and acted as a representative of the executive in meetings, seminars and conferences.
Sep 2009 - Sep 2009

Children's Program Manager

Green Brier Hotel

5 Day Contract Position

  • Managed children's program for a private family meeting at the Green Briar Hotel in West Virginia.
  • Worked closely with the Hotel Manager, Events Coordinator and Adventure Zone Manager to implement the children's programs, including care, education practices, schedules, staffing, training plans, and other policies and programs.
  • Managed the toddler and teen activities, which included 35 children.
  • Resolved scheduling issues and made sure activities ran smoothly and children were being educated and having fun.
  • Streamlined fun related activities, educational and creative artistic activities for children namely art, dance, music and games.
  • Directed clients and coordinated safety release forms were filled out prior to off premise activities.
  • Developed and implemented special activities including hiring a magician, private nannies, a story teller and safety teachers for the children.
Mar 2009 - Jul 2009

HR Data Administrator

Takeda Pharmaceuticals
  • Devised strategies that condensed time and decorously and thoroughly analyzed a two phase project consisting of auditing I-9 forms for the review of 3,800 employees and ensured government standards were met.
  • Safeguarded the companies, Re-Verified expiring work authorizations closely monitored their compliance with IL employment eligibility and verification laws for each state in which they do business.
  • Made sure the two merging companies now followed Illinois enacted HB 1744, and kept the company idle in enrolling in any Employment Eligibility Verification System until accuracy and timeliness issues were resolved.
  • Saved the company money and Decreased costs for the company by thoroughly transferring performance appraisal data and strategic goals until Takeda was able to appoint new software vendors.
May 2008 - Feb 2009

Office Manager

Omni Medical Staffing
  • Operated Human Resource issues, including employee orientation, working with highly confidential employee and  company information as well as miscellaneous additional HR-related issues as needed. 
  • Interacted with clients regarding contracts/addendum and invoice issues and provided exemplary service to all clients. 
  • Worked closely with the President compiling responses and proposals as well as scheduled, maintained and updated the conference room and office vacation calendars to avoid conflicts. 
  • Analyzed documents for proofreading outgoing documents to ensure accuracy and formatting met the highest standards of excellence.
  • Researched and critiqued competitor web pages and delivered recommendations for improving web site.
  • Troubleshot and resolved problems, mediated staff disputes, and handled customer complaints.
  • Actively sourced and identified possible talent via internal job posting system, the internet, and various job boards such as careerbuilder.com and monster.com.
  • Adjusted Human Resources policy to needs of expanding company. 
Sep 2007 - Jan 2008

Customer Service,Manager, HR

Westward Companies
  • Guided organizational restructuring and changed management initiatives that transformed the organization into cross-functional, customer-focused teams that produced striking increases in internal efficiency while improving responsiveness and solutions to customers' challenges.
  • Participated in staff recruitment, training, scheduling and supervised front-desk staff.
  • Motivated by internal standards of excellence to overachieve expectations and exceed all set goals. 
  • Highly successful driving high-value revenue and profited gains, large-scale cost savings, and improved organizational productivity and performance.
  • Completed assignments 50% ahead of schedule, achieving all goals in just 3 months.
  • Established office procedures and systems. Implemented a filing system, client billing system and bookkeeping.
  • Performed administrative and secretarial support functions for the vice president. Coordinated and managed multiple priorities and projects of high importance.
  • Provided discreet secretarial and reception services for a busy property management company and scheduled appointments and maintained accurate, up-to-date confidential files.
  • Assisted with general accounting functions; maintained journals and saved the company money by researching vendors and ensured and generated the most cost effective maintenance companies to employ.
  • Assisted customers with all account related questions, issues and concerns; acknowledged their existence and responded to them in a calm manner. Maintained happy customers by considering all the surrounding facts, possible outcomes and desired goal.
  • Demonstrated an ability to build and establish strong relationships with vendors and within major existing accounts.
Apr 2007 - Sep 2007

HR Assistant

Goldberg Kohn
  • Assisted with the new hire process, including resume printing and distribution, scheduling interviews, new hire paperwork assembly, new hire orientations, and maintaining Lawcruit, PeopleTrak and iEmployee databases. 
  • Created a document specifically containing employee new hire packets, whereas before each new hire packet was created individually by highlighting certain sections of a larger document.
  • Scheduled and organized a variety of corporate events, conferences, and social activities.
  • Instrumental by having facilitated the demos of new time and attendance systems; conducted research, identified vendors, and scheduled demonstrations.
  • Researched 10 companies specializing in performing background check services, drafted a report comparing each company, including fees, and presented findings.
  • Processed and approved leave and PTO requests as well as having approximately $2,500 in weekly reimbursement requests.
  • Researched production companies in support of the firm's initiative to produce a video on workplace sexual harassment.
  • Scheduled in-person interviews, conducted telephone interviews with potential candidates, and performed reference checks.
  • Maintained all HR records in accordance with firm policies as well as state and federal requirements.
Mar 2005 - Apr 2007

Recruiting Manager

Forefront Staffing
  • Increased candidate volume through job fairs, qualified, and conducted in-depth Behavioral interviews to evaluate candidate skills, values, and commitment, in order to secure talent selections for clients.
  • Presented resumes and candidate profiles to clients and forwarded interview schedules to all parties.
  • Successfully counseled a candidate through counter offer negotiations.
  • Developed a pipeline of target companies and potential candidates and successfully obtained a working relationship with clients and candidates on the list.
  • Delivered recruitment presentations to potential client businesses.
  • Performed follow-up interviews with candidates as well as with clients to debrief and discuss feedback with each person.
  • Communicated offers and walked candidates through key points of salary negotiations, relocation, contract signing, and the first month of work. 
  • Introduced a new process and boosted morale during a cyclical down period by organizing an information-sharing meeting where each recruiter presented their top three candidates and clients; facilitated discussions and reaffirmed skills in talent matching. 
  • Obtained completed files, screened candidates via referencing, and reviewed qualifications and suitable matches for position(s). 
May 2000 - Jun 2001

Physical Therapy Assistant and Administration

Back in Balance

  • Assisted Dr. with setting up the electrical stimuli machine and placing panels on patients for    treatment.
  •   Processed all x-rays in a dark room, using the proper chemicals.
  •   Responsible for running blank films through the processor at the beginning of the workday and        performed the QC test prior to processing patient films.
  • Coordinated patient schedule as well as the doctor’s schedule and adapted the schedule when the doctor was running  

    Behind.

  •   Ordered the  herbal medications as well as our vitamins.
  •   Assisted patients onto the traction machine and adjusted it accordingly during therapy.
  • Created a filing system that made it manageable for the patients to easily check in and out, as well    as obtain current insurance information.
  •   Responsible for the billing of the patients as well as the insurance companies.   

Education

Education
Sep 2005 - Mar 2006

BA of Arts

Argosy University
Sep 2002 - Jun 2005

185 Credit Hours Completed

DePaul University

Skills

Skills

Customer Service

I used Customer Service in all of my positions.   I believe there are 3 main essential skills you need to be good at customer service.   Positive Langusge- Using positive language shows a willingness to serve and a commitment to building customer loyalty. It’s especially important to use positive language when saying no or delivering bad news to a customer.   Listening- Customers need to feel that they’ve been heard and understood, and that doesn’t happen without good listening on the part of the customer service representative.   Confirming Satisfaction-  This skill demonstrates to the customer three important things:   That you care about getting it right That you’re willing to keep going until you get it right That the customer is the one who determines what “right” is. Confirming satisfaction also accomplishes a smooth, subtle shift in “ownership” of the issue. 

Health Experience

Sundance Methadone Clinic,  Chicago, IL                                   Spoke at a local clinic to help motivate and inspire people  on a bi-weekly basis for 3 months.     Health Oasis Resort  Manuel Antonio, Costa Rica                                                                                                         Studied and learned about herbs and detoxification for the Body, in Costa Rica, from Dr. Ellich who owns many detox centers and  teaches many people about the benefits of detoxification for the body with the use of herbs, exercise and colonics.

Executive Assistant Skills

Placed qualified candidates in C# Position, iPhone application development, and programming positions. Worked closely with the President compiling responses and proposals as well as scheduled, maintained and updated the conference room and office vacation calendars to avoid conflicts.  Responsible for proofreading outgoing documents to ensure accuracy and formatting met the highest standards of excellence. Handled employee relations.  Built my talents, allowed me to attain knowledge in regards to becoming internet and tech savvy with extensive social media marketing skills. Maintained the calendar and planed for scheduling and fixing executive meetings. Acted as a liaison between the external or internal executives, managers and consultants in coordinating meetings. Assisted the president in presentations and summarizing reports and documents. Managed and prioritized the multiple tasks that have been assigned and delegated the responsibilities of the executive as per the executives' instructions and carried out effective decision-making ability. Answered the phone calls to the concerned clients and party, without any delay. Scheduled the travel plans of the executive management and acted as a representative of the executive in meetings, seminars and conferences.

Recruiting

Secured three upper-level placements within the first six months of hire, without previous staffing experience. Profiled, qualified, and conducted in-depth interviews to evaluate candidate skills, values, and commitment in order to secure talent selections for clients. Presented resumes and candidate profiles to clients; forwarded interview schedules to all parties. Successfully counseled a candidate through counter offer negotiations. Developed a pipeline of target companies and potential candidates. Delivered recruitment presentations to potential client businesses. Performed follow-up interviews with candidates as well as with clients to debrief and discuss feedback with each person.

Management/Education

Managed children’s program for a private family meeting at the Green Briar Hotel in West Virginia. Worked closely with the Hotel Manager, Events Coordinator and Adventure Zone Manager to implement the  children’s programs, including care, education practices, schedules, staffing, training plans, and other policies and programs. Managed the toddler and teen activities, which included 35 children. Made sure programs ran smoothly and children were being educated and having fun.

Internet/Web

Internet and tech savvy with extensive social media marketing skills as well as web development.

Health/Behavioral Health

Obtained a solid background in holistic health, psychology, employee relations, and exceptional knowledge and skills in therapy, including full knowledge of counseling theories and addictive counseling.

HR

A solid background in HR administration, talent sourcing and acquisition, reimbursement, reconciliation, and policy execution. 

Computer Skills

Advanced Computer Literacy in OS X 10.6 and Windows; MS Office, Infranview, Photoshop, iWeb, hardware support, Adobe, shareware, disk permissions and various HR databases, including Lawcruit, PeopleTrak, Apex, iPhoto, iEmployee.

Summary

 PROFILE

  • Obtained a solid background in holistic health, psychology, employee relations, and exceptional knowledge and skills in therapy, including full knowledge of counseling theories and addictive counseling.
  • Excellent communication, organization, and time management skills with the proven ability to manage multiple projects simultaneously with little or no supervision.
  • Extensive courses in psychology, exercise physiology, physical education, communication and organizational change, research methods, athletic injuries, first aid and interviewing techniques.
  • Easily established a rapport with all individuals, including management, peers, and vendors, as well as fostered positive business relationships with internal and external customers.
  • Technically proficient in MS Office, Infranview, Photoshop and various HR databases, including Lawcruit, PeopleTrak, Apex, iPhoto, Mac, Adobe and iEmployee.
  • Internet and tech savvy with extensive social media marketing skills as well as web development.
  • Dedicated and self-motivated professional with a solid background in Human Resources, Psychology and health
  • A highly responsible and self-starting, prolific, efficient manager, organizational trainer  and problem solver, whose   accomplishments reflect strong motivation, exceptional social media marketing skills as well as web development and outstanding, creative talent.
  • Motivated by internal standards of excellence to overachieve expectations and exceed all set goals.
  • Highly successful driving high-value revenue and profit gains, and improved organizational productivity and performance.

Objective

  • A highly responsible and self-starting, prolific, efficient manager, organizational trainer  and problem solver, whose accomplishments reflect strong motivation, exceptional social media marketing skills as well as web development and outstanding, creative talent.
  • Motivated by internal standards of excellence to overachieve expectations and exceed all set goals.
  • Drove high-value revenue and profit gains, and improved organizational productivity and performance.
  • Dedicated and self-motivated professional with a solid background in Human Resources administration, talent sourcing and acquisition, reimbursement reconciliation, marketing, customer service and policy execution.
  • Excellent communication, organization, and time management skills with the proven ability to manage multiple projects simultaneously with little or no supervision.
  • Focused on consistent quality work and simplified and innovated the daily operations of corporate culture.
  • Easily established a rapport with all individuals, including management, peers, and vendors, as well as fostered positive business relationships with internal and external customers.
  • Advanced Computer Literacy in OS X 10.6 and Windows; MS Office, Infranview, Photoshop, iWeb, hardware support, Adobe, shareware, disk permissions and various HR databases, including Lawcruit, PeopleTrak, Apex, iPhoto, iEmployee.

My objective is to learn and apply my experience and knowledge to grow professionally with your company. I am a well rounded individual with a unique blend of experience, problem solving skills and people skills. That differentiates me from most other candidates. I am motivated, disciplined and focused and I can work with all types of personalities. Past training and job experience have enabled me to take on and complete projects and assignments of high importance and increasing difficulty.

Interest

I really enjoy helping people in any way I can. I also enjoy organizing and making things simplified! I do yoga daily and I recently took up hiking. One of my favorite things to do is to cook. I like experimenting and making traditional family recipes. I am also an avid reader and generally read about 2-3 books a month!

Custom

Kristen Marie Pfister

Los Angeles, CA

Mobile  (847) 312-4188

Google Voice   (717) 347-8377

Email: kristenmpfister@gmail.com

Profile: http://www.visualcv.com/nw25e09

RE: Open Position in Administration/IT/Event Planning/HR/Customer Service/Marketing

Dear Hiring Manager:

I recently moved to California, Los Angeles from Chicago and I am extremely interested in acquiring a position within a challenging department at your company. My professional background has provided me with a solid foundation in this field and I am confident of the skills I will bring to your organization. Perseverance, discipline, and dedication have helped to build my foundation, but it is my curiosity and natural affinity for development that fuels my passion for learning and making a difference. As such, I invite you to consider my qualifications and accomplishments detailed on the enclosed résumé.

Briefly my qualifications include: 

  • A solid background in HR administration, talent sourcing and acquisition, reimbursement reconciliation, and policy execution. 
  • Advanced Computer Literacy in OS X 10.6 and Windows; MS Office, Infranview, Photoshop, iWeb, hardware support, Adobe, shareware, disk permissions and various HR databases, including Lawcruit, PeopleTrak, Apex, iPhoto, iEmployee.
  • Hands-on experience interacting with and supporting internal HR initiatives, including researching vendors and preparing presentations with a demonstrated ability to adapt to a wide variant in workloads.
  • Highly successful at driving high-value revenue, profiting gains, large-scale cost savings, and improved organizational productivity and performance.
  • A consistent track record of accomplishment with measurable results arising from my ability to quickly learn and apply new skills.
  • A proven ability to build rapport with individuals at all levels and foster positive business relationships with management, staff, and internal and external customers in fast-paced, high-pressure environments.
  • An ability to manage and complete multiple projects simultaneously on time and with a high degree of accuracy.

I am available to answer any questions you may have and can be reached at the above phone number or email address. Thank you, in advance, for your consideration and I look forward to hearing from you.

Sincerely,

Kristen Marie Pfister

-

  •  Advanced Computer Literacy in OS X 10.6 and Windows
  • Analytical/Research Skills
  • Vigilant to Details and Proof-Reading
  • Advanced Computer Literacy in OS X 10.6 and Windows
  • Organizational Change/Development
  • Time Management
  • Multi-Tasking Expert
  • Call Monitoring/Call Screening
  • Confident & Hardworking
  • Tact, Discretion and Sensitivity Dealing with Confidential Matter
  • Teamwork
  • Distinguished Communication Skills
  • Reliable & Honest
  • Professional Demeanor and Appearance

Certifications

Certifications

CPR/First Aid

Red Cross
Mar 2010 - Mar 2011

Pharmacy Technician Certification

State of Illinois