Kristen Gregg

  • West Point US-VA

Education

Education
2007

Bachelor of Science

ECPI University

The curriculum builds on a foundation of communication and problem solving, theoretical and applied understanding of basic technical concepts, protocols, and software/hardware components of information systems technologies. Students enhance their understanding and practical knowledge of desktop, mobile, and web technologies; software and mobile app development; database management; information assurance and information system security management; cloud computing and virtualization, and systems analysis.

  • Understand how basic software development and networking concepts apply to cloud computing and virtualization.
  • Design, implement, and manage a complex relational database.
  • Manage an information system project from conception through closure.
  • Be aware of information assurance issues, and the essential skills required to implement and maintain security in information systems.
  • Evaluate the impact of information systems on business operations and prescribe remedies.
  • Design and implement an information system using the appropriate programming paradigm and programming language.
  • Design and implement desktop, mobile, and web applications

Work History

Work History
2012 - Present

Area Sales Manager

Hersha Hospitality

§Increased area hotels’ revenue through internal and external sales activities. (+5% for 2012, 59%for month-December 2012)

§Develop and implement marketing strategies to build accounts through attending events, local alliances, social/business groups, networking and cold-calling nation-wide with businesses and individuals.

§Write proposals and sales contracts for group room sales.

2009 - 2012

Inside Sales

Ride Away Handicap Equipment

§Provided in-service training with car dealerships and industry groups to educate on current disability products and options available.

§Increased store revenue through internal and external sales activities.

§Developed and implemented marketing strategies to build business accounts through cold-calling and attending fairs, meeting, networking groups across the state.Attend trade shows and representing Ride Away.

§Build and strengthen relationships with the Veteran’s Affairs offices to increase sales on Ride Away products.

§Oversee complete sales process from initial quote to product delivery and follow up service appointments.

§Assist in maintaining dealer compliance by adhering to local, state, and federal regulations and guidelines with product installations and vehicle sales.

§Assisted in maintain workplace compliance by adhering to state and federal regulations (i.e. OSHA, NHTSA)

2007 - 2009

Sales/Mobility Specialist & Internet Sales

Priority Toyota

§Oversaw complete sales process from initial quote to vehicle delivery and follow up service appointments; including Internet leads.

§Effectively negotiated sales of new and used vehicles.

§Served as a lead trainer for new Sales employees.

§Maintained portions of website for dealership.

§Served as the dealership’s mobility specialist.Providing customers with disabilities, needed information on products and services available in conjunction with Toyota Mobility Program and local providers.

2002 - 2006

Lead Security Supervisor/Trainer

Department of Homeland Secuity/TSA

§Developed streamlined procedures that decreased labor time and eliminated redundancies.

§Developed and implemented Safety program.

§Oversaw development, implementation, and management of online and classroom training for 150+ employees and senior level management; maintaining a 100% Pass Rate each year for annual federal re-certification.

§Earned several awards for outstanding customer service and teamwork.

§Developed training programs for an organization that was new to the Federal Government (Transportation Security Administration).

§Served as local OSHA and HAZMAT advisor for Watertown International Airport, on behalf of TSA.

§Participated in over 600 hours of industry training with DHS and the airline industry.

§Ensured security measures were adhered to in the screening process of airline passengers and baggage.

§Earned title of ‘Expert Screener’, through the Transportation Security Administration.§Trained and enforced proper security measures involving hostile environments, emergency aircraft situations (to include crash landings) and including situations involving explosives and firearms.