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Work experience

Nov 2013Present

Customer Services Representative

Lush Cosmetics
  • Provide customers with welcoming and authentic customer service.
  • Offer customers skin and hair consultations and develop customized skin and hair regimes based on their personal wants and needs.
  • Educate customers on ingredients of over 300 products in store.
  • Develop and maintain positive relationships and communication with customers and fellow staff members.
  • Trained new staff members and updated core staff member's knowledge regularly.
  • Maintained store's social media page.
  • Created action plans for staff to help them grow throughout their career's at LUSH
  • Responsible for opening and closing store.
  • Responsible for creating and receiving orders.
Jan 2006Oct 2013

Customer Services Representative

Starbucks Coffee Company
  • Prepared espresso and tea beverages in a fast paced environment.
  • Delivered genuine and exceptional customer service.
  • Preformed opening and closing duties.
  • Responsible for creating and receiving orders.
  • Ensured store was impeccable at all times.

Education

20132014

Registered Holistic Nutritionist

Canadian School of Natural Nutrition
20032006

Grade 12 Diploma

Eastern Shore District High School