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Work History

Mar 2007Present

Customer Service Representative

Aaron's
20062007

Shift Leader

Blockbuster

Education

Jan 2009Present

Associates

COTC

I'm currently earning my Associate's Degree in Business Management Technology while maintaining a 3.7 GPA.

Skills

Communication
I do well in clearly explaining the message I'm conveying whether it be to customers or coworkers. I also carefully listen to customers in order to understand their concerns.
Organizational
I'm able to prioritize tasks, meet deadlines, follow through on commitments and appointments, and locate necessary items and paperwork easily.
Customer Service
I enjoy working with others. I am patient and tactful. I display good negotiation skills and am able to asses a customer's needs and wants to better serve them.
Typing
I completed a typing class during high school and have since been able to maintain a typing speed of 80 WPM.

References

Patrick Eddy

E-Portfolio

Summary

My name is Krista Frenton. I graduated from COTC in 2012 with my degree in Business Management. I'm eager to enter the business field and apply my skills and abilities. I will be a great asset to any potential employer by displaying integrity and being a hard worker. I exhibit outstanding customer service and have over 6 years of substantial experience.

Objective

My objective is to obtain a full-time job position that enables me to use my customer service and sales skills in order to benefit your company.