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Wish to continue on a responsible position that utilizes my experience in leading teams on software projects. Conceptualization through implementation and support are my core strengths. 

Work experience

Jul 2004Present

Software Delivery Manager

Deloitte Consulting India Pvt. Ltd.

Strengths and Abilities

  • Excellent interpersonal and communications skills allowing positive interaction with both business and technical teams
  • Techno-Managerial and Customer focused attitude
  • Highly collaborative, resilient and have conflict resolution skills in managing remote/ in-house teams
  • Innovative in finding out solutions to achieve continuous improvement.
  • Quick in identifying key project success factors and in focusing energy and resources appropriately
  • Strong in networking with stakeholders and in ability to influence towards best possible solutions
  • Capable in taking up troubled projects and then quick in organizing people, technology, and requirements to satiate client needs
  • Aptitude to quickly assimilate new concepts and put them to work
  • Years of experience in Process consulting, Metrics, Process improvement initiatives and assessments.
  • Demonstrated ability to set and meet deadlines and manage related risks

Business and Functional Skills:

  • Deep experience with UML modeling and data flow diagrams
  • Requirements elicitation
  • Creation of wireframes in MS Visio
  • Rapid prototyping at varying levels of fidelity in order to gain business buy-in
  • Experience with Rational Requisite Composer or another comparable requirements documentation tool a plus.
  • Demonstrated expertise level of using RUP and/or UML
  • Strong knowledge of various SDLC Methodologies (Agile, XP, TDD, FDD & Domain Models)
  • Understanding of information architecture and its influence in user interface design
  • Experience with prototyping tools
  • Ability to take a big picture view of requirements and ensure uniformity in addressing all key business areas

Technical Skills

Design Tools : Rational Software Architect, Enterprise Architect, Trux & MS Visio

Primary Development Tools & Technologies: Java/J2EE, SOA, Web Services, MVC Struts, XML, AJAX, Hibernate,  XML, C++ & C

Databases:Oracle 10g, SQL Server 2005 & My SQL

Secondary Development Tools & Technologies -

DotNET Framework and related technologies, SQL Server 2008, Office 2010

Professional Experience

Lead Business Analyst & India Delivery Manager (June 2011 – July 2013)

Project - Deloitte Audit (Industry:  Audit & Enterprise Risk Services

Client Description:  Deloitte Audit services provide audits and reviews of financial statements and reporting on internal controls in accordance with applicable professional standards. Our audits are planned to be responsive to our assessment of the risk of material misstatement based on the understanding we gain of the organization and its environment, including its internal control. We utilize this understanding to design the nature, timing and extent of our audit procedures. We work closely with organizations, while maintaining an objective and independent attitude and encourage open communication during the course of our services. We also strive to provide timely communications regarding professional developments and insights regarding matters that may affect an organization’s business.

DA technology landscape - DA Program uses .NET latest technologies for EMS project & Java and related technologies for CMS Project & a mix of both Java and .NET for TL Project

Key roles & responsibilities held in Deloitte Audit Program

Delivery Management –

·Managing offshore delivery : Keeping the wok within the agreed upon constraints (time, scope and cost)

·Participating for estimation and project planning with US and USI team leads and US project manager and getting agreed to scope, schedule and resources.

·Defining and maintaining the success criteria

·Manage Issues, Change in delivery scope, schedule and team utilization

·Identifying Risks and mitigation strategies

·Reporting of weekly USI project status and dashboard generation for US leadership

·Offshore resource allocation per release/scope per project

·Presenting program status in the Senior Management Review

·Mentoring/Training team leads and new members (onboarding) to Program

·Ensured minimizing of schedule and technical risk by foreseeing and addressing obstacles proactively and aggressively

·Participated in the recruitment and selection of a talented team of professionals

·Managed and report staffing, resource allocation, goal setting and measurements

·Effectively cultivated a culture of teamwork and innovation among the staff

·Manage project/resource estimation activities

·Team performance management (setting project goals, review, individual goals setting, communication with US leadership, project evaluations and driving mid-year and year-end reviews etc.

Quality Management –

·Analysis of existing delivery processes and ensuring usage as per US-USI model and lead the customizing efforts to include (software configuration management, change control, CMMI L5 Playbook processes, stakeholder communication, dashboard, reports and reusable components etc.)

·Defining Roles & Responsibilities for the team, setting up Communication guidelines, weekly progress review, communication channel between the stakeholders, USI and US

·Drive Periodic project/program level quality audits/review.

·Program milestone review with India and US leadership

·Work closely with USI Quality and Risk Management (QRM) group to ensure all the DA-offshore project activities and deliverables are aligned to the Organization CMMI L5 processes.

·Drive program level metrics dashboards, benchmarks and best practice

·Perform QRM Audits and close the findings at the given time frame with cross teams.

·Representing USI Process and Quality Champion for DA Program

Lead Business Systems Analysis –

·Primary escalation point for ongoing product support and maintenance as well as management of project and personnel related issues

·Managed the India resources and deliverables in terms of process of production incidents, including defect replication, technical assessment,  Business Impact Analysis and Cost Benefit Analysis, Prioritization, Root Cause analysis and workflow management to drive incidents to conclusion with agreed upon Service Level Agreements

·Liaison with the Production and Maintenance Release teams to collaborate and co-ordinate non-code related incidents & enhancements.

·Responsible for periodic reports to communicate to leadership and other functional groups. Coordinate and manage analysis activities across multiple products and projects

·Managed project analysis personnel engaged in solution related project activities

·Conducted feasibility studies, business case development, market place and build vs. buy analyses

·Leveraged past experience and strong communication skills to collaborate effectively with all stakeholders including clients (Deloitte Member Firms), senior management, IT staff, and operations

·Ensured strong collaboration for problem resolution for enterprise system applications and training needs.

·Lead the solicitation of constructive input from and build consensus among groups and constituencies with differing priorities and perspectives

US Manager at Deloitte Consulting India Pvt. Ltd - 2004 to Present

·Managed entire Metrics Program Rollout for Systems Integration Projects across US region

·Lead the functional requirements gathering, custom-development and rollout of project management portal like HP PMC for entire consulting practice in US India

·Lead the Process Consulting Team from Hyderabad for Wellpoint (Largest Health Care Organization, US), providing LEAN based solutions to optimize their business processes and workflows

·Worked for Eli-Lily Project (One of the Largest Life Science Organization, US) as a Software Architect to optimize their Drug-Life Cycle) workflow using Service Oriented Architecture.

·Worked for Wellpoint as a Manager/Architect to provide B2B solution for their Messaging Applications using Messaging Services

·Lead development and support of various project management & status reporting tools like SQ PMC, JIRA, XD Portal, PSR Portal, COMPASS etc for India Consulting Practices (Internal to Deloitte)

·Lead the Organizational Innovations and Deployment (OID) group during CMMI L5 appraisal for Deloitte Consulting during Dec 2008.

·India Consulting practice point of contact for establishment of Project management practices, methodologies, project portals (HP PPMC, JIRA, MS Project Server etc.) institutionalization

  • Hands-on expertise of applying Agile software development practices, XP, TDD and DDD models and processes across consulting practices at USI

Previous Experiences –

Software Architect at Intelligroup Asia Pvt Ltd. , HYD (Feb, 2003 – Aug, 2004)

Technical Lead at Virtusa India Pvt. Ltd. , HYD (April,20 02 – Feb, 2003)

Sr. Software Engineer at ETURN Inc, CA, USA (Jan, 2001 – Feb, 2002)

Consultant at Techspan Inc, CA, USA (May, 2000 – Jan, 2001)

Sr. Software Engineer at Blue Star Infotech, BANGALORE (Jun, 1998 – May, 2000)

Programmer at Nu Horizon Services, BERAHMPUR, (August, 1996  – April, 1998)


Apr 1990Apr 1994

BE Computer Science

REC Rourkela

Professional Education

Integrated M Tech. in Computer Science from DOEACC(New Delhi) - 1998 – 04

PG Diploma in Operations Management from IGNOU(New Delhi) - 1996 – 97

BE in Computer Science & Engg. from REC Rourkela (Orissa) - 1990 – 94