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Summary

  • A skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse groups, and promote team cohesiveness.
  • Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity.
  • An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

Work experience

Jan 2015Present

Sales Officer

Shree balaji cons.co
  • Resolve customer complaints regarding sales and service.
  • Oversee regional and local sales managers and their staffs.
  • Review operational records and reports to project sales and determine profitability.
  • Direct foreign sales and service outlets of an organization.
  • Monitor customer preferences to determine focus of sales efforts.
  • Assess marketing potential of new and existing store locations, considering statistics and expenditures.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Feb 2013Dec 2014

Assist Branch Manager

Voltas Authorised Service Center
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Direct or coordinate the activities of workers, such as flight attendants, hotel staff, or hair stylists.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Apply customer/guest feedback to service improvement efforts.

Education

Jul 2015

B.sc

Shree chitragupt pg college

Pass out from Agra university with Maths Group 2nd division .

Apr 2011Mar 2012

Inter Mediate

Lucknow Christian Inter college

pass from U.p board with 2nd division

Jan 2009Mar 2010

High school

lalita shastri inter college

Pass out From U.p board with 1st division

Skills

  • Customer and Personal Service
  • Speaking
  • Coordination
  • Critical Thinking
  • Writing
  • Negotiation
  • Time Management
  • Reading Comprehension
  • Personnel and Human Resources

Certifications

Apr 2008Present

Soft-Tech

Computer hardware-software.

Jan 2006Jan 2007

N.E.A.R

Computer Fundamental.

Text Section

Father name -Mr Sunil singh

Mother name -Mrs Saroj singh

Language-hHndi english

Nationality-Indian

DOB-2/dec/1992

Place:-                                                                                                                                                     Date:-