Marley Kramer

Work History

Work History
Apr 2010 - Present

Head Bartender

Aviator Brewing Company

·Open and close of Tap house

·In charge of making sure money is counted correctly/handle tip-out

·Develop relationships with accounts and consumers to drive brand loyalty

·Demonstrate brand and product knowledge by informing consumers of different selections and production

·Input ideas on promotions and events to boost business

·Input on scheduling of employees/live entertainment

·Updating of social networks

·Upkeep of presentation of the bar

·Attaining ultimate customer satisfaction through high levels of customer service and making sure cliental is satisfied

·Training of new employees

Jul 2008 - Jun 2010

Cocktail Waitress

Hibernian Inc

·Open and close restaurant

·Exceed in customer service to provide the best experience while at the Hibernian

·Assist Management in promotions and events

·Able to multitask in high volume situations while maintaining excellent customer service

·Train new employees

Volunteer Work:

-   Volunteered at National Multiple Sclerosis Society’s Charity Golf Tournament

-   Assisted in St. Baldrick’s charity head shaving for Children’s Cancer

-   Assisted with the Skirt Chaser event promotions

Education

Education

Skills

Skills

Other

Skills and experience in leadership, public speaking, organization, motivation and task-management, multi-tasking, event planning, promotions.

InDesign

Microsoft Outlook

Microsoft Power Point

Microsoft Excel

Microsoft Workd

Summary

I strongly believe community work fosters positive values both in a business and personal setting. Working at Aviator as a bartender, and the Hibernian as a server has taught me a lot about providing excellent customer service to all people, no matter what. My strengths in customer service, leadership, and interpersonal communication and ongoing desire to learn make me an excellent candidate.

Objective

To obtain a position showcasing my skills and talent in the art of communication. I hope to acquire a job where my proficiency in multi-tasking, planning, marketing, customer service, and promotions will be utilized. I am a driven, results-oriented individual with a positive attitude, integrity, and interpersonal skills. My passion for the social world and fresh outlook are qualities which I hope to offer a company which can benefit from my adaptability to chance and willingness to succeed. 

Interest

I enjoy planning and hosting events, spending time with family and friends, playing with my dog, reading, listening to live music, fishing, tennis, and anything outdoors.