Headquartered in Hackensack, New Jersey, Kramer & Associates provides a variety of services to help clients recover funds. As a leading NJ collections agency, Kramer and Associates has a strong record of delivering results for its clients. The agency tailors its activities to the client’s individual situation and specifications. Strong communication and negotiation skills are imperative in order to get the best debt recovery results, yet many companies struggle to effectively communicate with debtors. An effective collections professional creates a dialogue with the debtor, rather than approaching the conversation as a one-way discourse. By giving debtors the opportunity to respond, state their case, and offer potential solutions, the collections agent can build a sense of goodwill and demonstrate a willingness to negotiate. At the same time, the effective collections agent must be firm. Collections agents are hired to obtain money that is rightfully due to the client. The correct balance between negotiation and firmness is the hallmark of the leading agents in the industry and takes time for newer collections agents to develop.
Based out of Hackensack, NJ, Kramer & Associates is a collection agency that also provides international asset management services. Kramer & Associates serves clients with a number of services in the commercial and consumer fields. Kramer and Associates has maintained offices in New Jersey for more than 30 years. The most successful collection agencies empower teams of skilled collectors and attorneys with commission-based pay rates. A sliding scale encourages collectors and attorneys to surpass industry standards in terms of both efficiency and timeliness in order to receive a higher commission. Attorneys are especially useful to successful collection agencies, as a professional letterhead followed by declarative legal jargon is more likely to catch the attention of an individual when compared to the generated letters sent out by lesser agencies, which easily blend in with piles of junk mail. Finally, in order to excel in the collections business, agencies must be versed in a variety of industries, as the process can differ greatly. Similarly, agencies must be willing to work with private debtors on an individual basis, as certain methods that are effective in one case might actually be counterproductive in another.