Education

Education
Aug 2005 - Dec 2009

Bachelor of Arts

Michigan State

Work History

Work History
Sep 2011 - Present

Customer Service & Marketing Associate

Consumer's Energy

Communicating with over 120 customers on a daily basis solving any billing questions they have along with responding to emergency situations.  Duties also include the offering and selling of our Value Added Products that we have at Consumer's Energy.  Value Added Products include Carbon Monoxide Detectors and our various Appliance Service Plans.

Sep 2011 - Present

Senior Account Strategist onsite at Google

Genpact

Build a reputable rapport with upper mass market business leaders and execute effective media strategies that meet client goals and objectives.Develop and manage comprehensive online marketing campaign proposals for business leaders across the globe. Help them achieve a direct response, visible online marketing presence.

Jan 2010 - Oct 2010

Closing Manager

Woody's Oasis

Customer Service, we practice the non-traditional types of media and use social media outlets to help our marketing campaign.

Skills

Skills

Google AdWords

Took a month long training program where I became Google AdWords Certified. Passed search, fundamentals and display exam. Specialized in search, media, and mobile for Google Pilot Project.

SAP Software

When hired into Consumer's Energy we participated in an eight week paid training program designed to get us familiar with the online database to access customer information.

Sales

Telemarketer for Michigan State University funding, commission based sales for the Kirby Company of Flushing, MI.  Currently working over the phone selling of our Value Added Products at Consumer's Energy. Hired by Genpact for client outreach telesales pilot project at Google.

Event Planning

Alpha Phi Omega Chase for Charity co-chair at Michigan State University.  Lead fundraisers along with retrieving donors to benefit VVOCF,  a charity out of South Africa.  Also helped set up for Foot Locker's annual Hoops Tour at Michigan State.

Microsoft

Preparing and presenting powerpoint presentations.  Proficient in Excel, Microsoft Word.  Has some skill with Microsoft Publisher.

Summary

"With the past we can only reflect on, but the future is what makes us who we are"

-Anonymous

Interest

Outdoors, weather, running, working out, community service for local area, computers and technology.  Take an interest in what is going on in the world of politics or world relations; green jobs, the green economy.

Objective

Michigan State Advertising Graduate. Respectable team leader who is passionate about Marketing and Advertising. Ample experience exceeding sales goals with proven ability to drive high treatment implementation response rates for active marketing campaigns.Currently working as an Account Manager onsite at Google seeking an advertising position.