Service Delivery Support Intern
- Perform maintenance on customer ePortals.
- Update spreadsheet tracker of expired support contracts for bi-weekly reports.
- Synchronize contracts with outside teams reducing time taken from research and confusion.
- Review customers' contract purchase orders, statement-of-works, and tender profitability reports to submit service order forms, with total values ranging from $2000 to $3,000,000, to order fulfillment.