Alexandria Malcolm

Summary

  • Approximately three years experience in customer service
  • Ability to problem solve in difficult situations based on the need of the indivdual
  • Very strong communication skills due to much experience working with people in various situations
  • Able to review and evaluate given information in order to make critical decisions
  • Very open minded and inquisitive when dealing with different types of situations and people
  • Strong time management skills and able to establish strong strategies and plans
  • Interest

    • Figure Skating
    • Law
    • History
    • Track & Field

    Objective

    Outgoing and energetic student seeking employment in order to provide client focused service.

    Education

    Education
    Sep 2010 - May 2014

    Bachelor of Arts

    Wilfrid Laurier University
    Sep 2006 - Jun 2010

    Jacob Hespeler Secondary School

    Work History

    Work History
    Feb 2010 - Present

    Storefront

    Tim Hortons
    • Ensure customers orders were accurate while being efficient
    • Dealt effectively with customers issues throughout shifts
    • Followed policy and procedure while dealing with various food and beverages
    Sep 2008 - Feb 2009

    Storefront

    McDonalds
    • Communicated professionally and friendly with customers, answering all concerns or requests
    • Providing customers with the correct order as well as maintaining sanitary standards
    • Created a safe work enviroment by following policy and procedure
    • Recieved and processed payments by cash, cheque, credit card or automatic debit

    Skills

    Skills

    Organization

    Communication