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Results-oriented professional with over 5 years experience in education, general office management, payroll procedures, progressive responsibilities in general accounting, and financial reporting.Real world execution of budget preparation, accounts receivable, accounts payable, general ledger, planning and forecasting according to GAAP standards.

¨Detail-oriented, efficient, and organized with great customer service skills

¨Excel at coordinating multiple projects and meet deadlines under pressure

¨Analytical with strong decision-making and problem solving skills

¨Employ outstanding time management skills to ensure that objectives, commitments, and projects are completed on time and within budget

¨Highly trustworthy, discreet, and ethical; strong interpersonal and communication skills

¨Proficient in Microsoft Office, QuickBooks, and Peachtree

Work experience

Jan 1999Present

Associate Bookkeeper

The Taylor Company

Computed, classified, and recorded numerical data to keep financial records complete.

  • Utilized outstanding customer satisfaction skills to resolve client misunderstanding and account allocation problem. Went “above and beyond” requirements to ensure client understood monthly financial statements and that accounts were allocated the way he requested
  • Used QuickBooks to accurately perform A/R, A/P, cost allocations, reconcile bank statements, and ensured checks cleared and accounts balanced, for timely financial reporting
  • Complied with federal, state, and company policies, procedures, and regulations
  • Competently completed general office administration functions; used Microsoft Office to create and produce administrative and accounting documents
May 1996Jan 1999

Commissions Specialist

The Design Benefits Group

Paid commissions to insurance agents based on the policies sold. Determined commission by percentage of policies sold; correctly and fairly divided amount paid between agent and manager.

  • Discovered glitch in accounting software program that was incorrectly allocating commission to the wrong agents. Performed comprehensive analysis and fixed the error
  • Developed and implemented new procedure and monthly audit that ensured all commission percentages were correctly allocated to the right agent
  • Maintained “Commissions Splits” databank between agents and managers, and agents and contracts databank
  • Prepared monthly commission checks and accompanying compensation explanations.
  • Effectively served as point of contact for insurance companies regarding commission and percentage discrepancies
  • Provided exemplary customer service


Fawzya Khosti

To Whom It May Concern:

My name is Fawzya Khosti and I am a mentor with Western Governors University (WGU). WGU is an accredited, online university that offers students a competency based education with the opportunity to accelerate any given academic program based on the student’s commitment and abilities.As a Mentor, I work with students individually and help students navigate their way through their WGU to meet their individual academic programs.

I am writing on behalf of Ms. Andrea Hodapp.  I have had the privilege of working with Ms. Hodapp for the past year and have enjoyed watching her work diligently as she worked toward earning her business degree at WGU.Ms. Hodapp has been a joy to work with as she has expressed perseverance and dedication throughout her experience as she has worked diligently to complete her degree program at WGU. Throughout my experience working with Ms. Hodapp I have watched her work hard and express clear goals. When Ms. Hodapp was faced with challenges during her educational experience she was able to problem solve intelligently and work through issues without letting minor challenges deter her from meeting her goal. In fact, she reached her goal of obtaining her business degree in one year.

I have enjoyed working with Ms. Hodapp and I would highly recommend her.I feel Ms. Hodapp would be a great addition to any organization. Please feel free to contact me should you have any additional questions regarding Ms. Hodapp or her abilities.


Fawzya L. Khosti, M.A.Ed.

Mentor, Business College

Western Governors University

Toll Free: 1-866-895-9660 EXT #5406

Direct: 801-428-5406

[email protected]


Mar 2010Present


Western Governors University
Feb 2008Jan 2010

Bachelors of Science

Western Governors University