Fleet Financial Services
- Managed three teams of call center representatives over two different shifts.
- Maintained postive metrics and service levels in all teams.
Accomplished communicator and manager. Adept at forging successful business relationships and building a strong rapport with clients and peers. Recognized for professionalism and the ability to bring new perspectives to old problems. Committed to the ideal that there is always something more to learn: new skills, new insights, new perspectives.
Co-founder of this consulting firm dedicated to raising capital for alternative investment managers through the Registered Investment Advisor and Family Office channels. Now refocusing the company to serve the communications needs of small businesses and professionals, with a special focus on non-profit organizations