- Portlethen, Aberdeen, United Kingdom
- 01224 964 419
- [email protected]
Follow up online inquiries with a phone call to set up appointment and dispatch the relevant technical expert to accomplish task.
Accounts Receivables - Collections Desk
Retrieving payment on accounts more than 90 days old while maintaining steady inflow of current accounts.
I created manual on making and logging outstanding account calls for the company.
Voicing promos and commercial ads for program sponsors
Completed training on the Sprint customer service platform.
Fielded over 150 calls in 6 hour shifts (6 days per week) covering bill inquiries and up-sell potential cancellation clients.
Acquired passes in the following:
English A (Language)
English B (Litreture)
Minor in html design and coding, major in social media campaigns for business.