Summary

Sales Manager Preview

Sales manager led teams from last to number one in the country. Developing and strengthen both internal and external relationships and ability to manage sub contract relationships. Exceeded “Customer Satisfaction” national average scores seven years.

Created a new service and sales offering resulting in a 10% increase in sales and a 56% increase in service. Surpassed operating, profit objectives and regional quota eight years. Organized background in planning, execution of policies and balance costs with revenue to achieve the highest net operating profit in the nation.  

Work History

Work History
Feb 2014 - Present

Sales Manager

Brucemark Petroleum Inc.
  • Drives business using solution-based sales strategies.
  • Effectively manage multiple people, operations or projects at once.
  • Sales/customer service experience with results driven relationship management.
  • P&L along with solid understanding of financial performance and key business drivers.
Nov 2013 - Feb 2014

Sales Manager

Brookshire Resources
  • Directly responsible for the company’s revenue.
  • Manage key customer relationships and close strategic opportunities.
  • Monitor and evaluate the execution and success of account strategies.
  • Consultant and advice current and future partners for upcoming projects.
  • Manage sales teams, operations and resources to deliver profitable growth.
  • Compile information and data related to customer and prospect interactions.
  • Develop and implement account strategies to achieve forecasted sales revenues.
Jan 2013 - Nov 2013

Sales Mobility Consumer Products

AT&T
  • Number 1 in total sales volume and highest close ratio.
  • Top revenue generation by aggressively identifying and new business opportunities.
  • One customer at a time and then always leverage the last customer into more customers.
  • Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
2011 - 2013

Business Development Manager

Generational Equity-Sr Business Advisor Merger

Drive business development by establishing a partnership between private companies and private equity firms from various industries. Value Enhancement and Performance Metrics.

  • Evaluating and enhancing company value through recasting of intangible assets.
  • Work with CEO’s, Presidents and Board of Directors to establish a proactive exit strategy.
2011 - 2011

Store Manager

Advantage Sales & Marketing-DIRECTV

Responsible for driving measurable sales growth of DIRECTV service offerings in an AT&T mobility location. Training of employees on effective sales techniques and promotional offers. Number one in sales.

2009 - 2010

Branch Service Manager

Culligan International

Support, strengthen and increase all sales/service divisions. Management of all areas in distribution operations, customer service, sales support, installation, warehousing and inventory management. Responsible for directing, managing and controlling all service solutions and executing solutions for various clients. Managed inventories and reduced shrink by 38%.

  • Increased the organizational efficiency of the field service department by 100%.
  • Increased profits 38%, productivity 100% and customer satisfaction 100% immediately.
  • Increased sales by 68%, service contracts by 72% and new business development by 28%.
2003 - 2009

Regional Manager

GBC/ACCO Brands Corporation

Successfully managed ongoing client service reviews and key performance indicator data in collaboration with other departments, ensuring client service expectations were fulfilled consistently

  • Grew new maintenance contracts 20% on average.
  • Created a new service offering generating increase revenue of 138%.  
  • Customer/client satisfaction above national average 10 years in a row.
  • Number one regional manager in highest profit and O/I margins in the nation.
  • Develop policies and procedures for all service operations and results analysis.
  • Penetrated several new markets through the introduction of new service offerings.
  • Prestigious award of #1 region and regional manager overall seven out of nine years.
  • Prestigious award of #1 region and regional manager overall in customer/client satisfaction.
2002 - 2003

Western Regional Service Manager

GBC/ACCO Brands Corporation

Service and operations management of all western field district managers in 27 states. Prestigious award of number one region and regional manager in the country.

  • Number one for Total Quota in the country.
  • Number one for Total New Maintenance Contracts in the country.
  • Increased closed sales/service leads 100% resulting in increased sales.
  • Number one for submitted and closed sales/service leads in the country.
  • Number one regional manager in highest profit and O/I margins in the nation.
1997 - 2002

Regional Service Manager

GBC Corporation

Developed, implemented, trained, and rolled out company’s first non-company manufactured machine maintenance program. This program resulted in 200% increase in contracts. Major award of number one region and regional manager four years in a row. Developed, implemented, trained, and rolled out company’s first field call pager network resulting in 300% increase in productivity.

  • Decreased service parts usage on repairs by 30%.
  • Grew new business over 25% in first and second year.
  • Highest inventory accuracy and decreased inventory shrink by 25%.

Skills

Skills

MARGINS

mobility

LEADS

metrics

proactive exit strategy