Sr. Program Manager, Terminal Management Solutions
Responsible for Program management of the software development life-cycle from conception to customer test for premier terminal management software product with multiple releases per year. Main focus of this role is working with Product Marketing and Engineering to establish clear requirements, working with Engineering to properly scope the content of each release, then coordinating through the development phase to analyze and mitigate risk, resolve issues and oversee the change management process when necessary.
- Developed a repeatable product development life-cycle with appropriate documentation, checklists and checkpoints at each phase.
- Program Managed multi-functional teams during development phase, including Product Marketing, Engineering, IT Support and Technical Publications.
- Tracked and reported status to various audiences, including executive updates and reviews.
- Contribute to continuous process improvement for the organization and drove corporate adherence to the established Product Lifecycle Process.