Abu Hassan Koroma

- Principal liaison officer between the Board and AYM organization.
- Oversee the AYM administration.
- Principal public relations officer.
- AYM liaison with external stakeholders.

- Represented United Way Corporate Partner, Famous Footwear as a Loaned Executive.
- Assisted United Way Staff in the development and implementation of workplace campaigns.
- Helped strengthen United Way commitment to lasting improvements on human care issues in Dane County.

- Facilitated calls between the deaf and hearing communities.
- Supervised 45 Communication Assistants.
- Established performance goals to meet efficiency levels and quality assurance standards.
- Drove the development of superior customer service and high performance.
- Lead work-flow distribution and floor management to ensure service levels are satisfied.
- Trained/developed, motivated, coached, evaluated and retained qualified Communication Assistants.
- Maintained service, talk/wrap time, data, and both client and consumer satisfaction levels.

• Designed and facilitated a City-funded neighborhood Association for low-income families to efficiently deliver services through various programs.
• Recruited more than 200 volunteers over an eighteen month period for various activities and functions relating to the well being of the community.
• Maintained a constant link among community members via a monthly newsletter while developing and expanding a neighborhood computer center to enhance the job skills of neighborhood residents.
• Secured and distributed holiday gifts to community residents.
• Assisted residents to navigate and secure housing in the neighborhood.

VISTA (Volunteers In Service To America) now the AmeriCorps, worked with the Common Wealth Development's Youth-Business Mentoring Program

- Designed pre-employment skills training manuals for youths in the program.
Provided intensive three-week pre-employment training for middle and high school youths ages 14 16.
- Developed a network of business support to place youths in jobs.
- Taught teens how to effectively find, apply, and interview for jobs.
- Engaged businesses to partner with Common Wealth Development to show our participants how to provide superior customer service and exceed employer expectations.

International Organizations Management

International Relations

Social Entrepreneurship

Professional teacher training in Art and Crafts