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Summary

Experience in  a range of organisations in customer facing roles .  I also have experience of analysing data and writing Board reports.  I am a Founder Director of a social enterprise (Together in the UK) and a postgraduate now looking to work in the world of new technology, using my enthusiasm for IT and of organisations to make innovation happen.

Work History

August 2018Dec 2018

Prior Approvals Associate - Secondment

NEL  (Commissioning Support Unit-NHS)
  • Providing advice and guidance to GPs on implementing NHS funding policy on non routinely funded treatments
  • Drafting reports for the Board regularly, where I analyse the trends in the data
  • Handling difficult calls with the patients , GPs and other stakeholders, explaining the rationale of the decision that has been made for their application.
  • Setting up and attending weekly team meetings to discuss and implement changes to the processes to make them more efficient.
  • Creating training materials and organising training events to support all the applicants with the online application process
  • Providing advice and guidance to GPs on implementing NHS funding policy on non routinely funded treatments
Jan 2016Present

Founder/Director

Together In The UK c.i.c. (TGIUK)
  • Developing a business plan and analyse the roles needed to deliver it
  • Recruiting and training a team of 10
  • Developing and designing a website through collaborating with a team of web designers
  • Creating social media content , including blog, vlogs and making videos
  • Initiating quarterly social media strategy
  • Lead on social media channels (Facebook and Instagram)
Dec 2015Present

Individual Funding Request Associate

NEL Commissioning Support Unit (NEL CSU-NHS)
  • Providing advice and guidance to GPs on implementing NHS funding policy on non routinely funded treatments
  • Facilitating the decision making of Panels of senior clinicians, pharmacists, lay members, GPs and public health specialists through convening panels and presenting the different cases and follow up on all the actions including communication them to the patients.
  • Drafting reports for the Board regularly, where I analyse the trends in the data
  • Handling difficult calls with the patients or GPs explaining the rationale of the decision that has been made for their application. 
  • Providing training and guidance to GP practices on the implementation of a new application system.
  • Developing the materials for training new panel members and members who need re-training.
  • Ensuring all triage and panel decisions are made in accordance with the ethical standards of the NHS.
Aug 2015Dec 2015

Team Leader

Compass Group UK
  • Coordinated Front of House (FOH) staff responsibilities and liaising with Back of House staff.
  • Managed payments and other financialfunctions of site using EPoS Symphony.
  • Liaised withHead Chef for regular menuchanges and adjustments.
  • Designated First Aider for site (CPR & AED).
Jan 2015Jul 2015

Logistics Consultant

Istodierevnitiki S.A. (Cancer Diagnostics)
  • Organization of archival material and reports
  • Setup of medical equipment and upgrading of services on offer
  • Installation of information system (hardware & software)
  •  Conducting of staff training to improve workflow and processing times
  •  Coordination of the lab's accreditation through ISO:15189/2012
  • Formulation and implementation of policies for change management and employee well-being
Aug 2014Dec 2014

Medical Administrator

First4Health Group (NHS GP Surgery)
  • Services management provided through EMIS Web including appointments, prescriptions, referrals, results, records and family history
  •  Laising with medical professionals and administrators regarding NHS services
Jul 2013Jun 2014

Student Administrator

University of Surrey 
  •  Supported the collection, data processing and submission of coursework for over 900 students
  •  Managed internal dissemination of documents and external communications
  • Produced and distributed minutes of intra-departmental meetings
  • Performed ad hoc duties

Jan 2013Jun 2013

Administrative Assistant

 Royal Surrey County Hospital (NHS)
  •  Research support for the expansion of the internal recruitment procedures
  • Improvement of the engagement activities through research for better practices across the UK

Education

Sep 2011Apr 2013

 MSc Health Care Management

University of Surrey
Sep 2008Jul 2011

BSc Business and Management

Aberystwyth University

Language Skills

  • Greek : Native
  • English: Fluent
  • German: Basic

Interests

  • Fundraising and event organisation for Oxfam
  • Kizomba (Afro-Latin dance) performances
  • Founder and director of  a community interest group start-up project called Together in the UK (TGIUK)
  • Amateur boxing