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About Me

I am a highly personable and efficient individual with varied commercial experience, with an ability to multi-task and work independently, while effectively prioritising deadlines. For example whilst working as a Senior Business Development Associate at Cvent, an event management technology platform provider, i had to create requirement logs for clients and perform an online event demonstration, whilst managing his own daily task. By using techniques like MOSCOW Analysis this allowed him to prioritise his tasks and meet the demands of several different stakeholders without compromising on quality.

Working at Cvent allowed me to develop excellent verbal and written communication skills with prospects and colleagues. When eliciting requirements from challenging stakeholders, would often use a Business Analysis Process Model (BAPM) approach to define the customer strategy and objectives which allowed me to draw out appropriate requirements and suggest ways to improve their current system. The reason why I wish to pursue a career as a Business Analyst is because he believes the experience he has gathered in the work place aligns with Business Analysis. Strengths such as the ability to work with different stakeholders in evolving teams, capacity to understand client demands, the capability to face new challenges in a dynamic environment but also the need for continuous improvement professionally. I am now seeking a Business Analyst role which will provide me with the challenging opportunity to learn and acquire new skills in a fast pace environment.

Work History

April 2018July 2018

Business Analyst

FDM

I have completed the Business Analysis programme at FDM. This programme includes the following modules:

  1. Structured Query Language including database manipulation
  2. Excel including VBA, Solver, Aggregate Functions, Nested If statements, V-Lookups;
  3. Business Analysis Certification (with BCS Exam) including Stakeholder Management, BPMN,
  4. Investigation Techniques/Stakeholder Mgmt/Teamwork including Stakeholder Influence Tools, Workshop Facilitation & Management Techniques;
  5. Financial Industry Awareness including Debt Instruments, Equities, Taxation, Derivatives, Investment Funds & Financial Markets;
  6. Business Case/Risk Mgmt/Business Process Modelling including a deep dive into BPMN, Business Case Appraisal and Managing Risk
  7. Modelling and Testing Techniques including Use Case Modelling, Entity Relationship Diagrams, User Stories and Testing Techniques
  8. Requirements Engineering and Delivering Change including deep dive into Requirements elicitation, filtration and implementing change
February 2016 Present

Senior Business Development Associate

Cvent
  • Understanding prospects as-is system through face-to-face meetings and suggesting possible to-be systems which will add business value to their organisation.Negotiating, influencing, and the ability to align others around a common goal are all necessary skills to being successful in sales and business analyst, this allows me to be a strong liaison with good communication skills.
  • A major role in sales is eliciting requirements from various stakeholders e.g. Senior Management, Event Planners, IT Support and providing them with a tailored technology solution which is aligned with their business needs.
  • A key skill is being able to personalise his approach depending on who he is speaking to; this allows him to draw out the appropriate information.Creating detailed proposals and requirement log for clients after calls which are fundamental in Business Analysis.
  • Performing technical online sales demonstrations to show value of product to customers 
Oct 2015Jan 2016

Commercial Development Manager

Marketing Leaders
  • Gaining a clear understanding of customers' businesses and requirements; presenting appropriately to make a sale. Challenging any objections with a view to getting the customer to purchase.
  • Maintaining and developing relationships with senior high-level customers via telephone calls and emails.
  • Work as a member of a team, to achieve KPI targets
Aug 2012Sep 2015

Customer Service Advisor

Better
  • First point of call - answering the phone, dealing with transactions, handling cash, membership bookings, and managing direct debit system
  • Providing excellent customer service in relation to sales. Creating leads and calling prospective customers
  • Training new recruits which helped develop leadership skills.

Education

20122015

BA (Hons) Journalism and Media - High Second Class Honors 2:1

Middlesex University London
  • Global Journalism and News Cultures
  • Innovation, Science and Technology Writing
  • Investigative Techniques
20102012

A Level

Chingford Sixth Form
  • Biology 
  • Media 
  • Film

Additional Information

During his spare time like relaxing and going out with family and friends. He also enjoys reading comics, watching films and keeping up with current affairs. Furthermore, have a keen interest in sports especially football. I am the captain of local 11-a-side team, where i have proudly lead them to win three league titles.

Skills

  • BCS Business Analyst Foundation Certificate 
  • Class Diagram
  • BPMN
  • SQL
  • Activity Modelling

 

References

Available upon request