Summary

Accomplished and integrity-driven professional offering over 20 years of business success on national and international levels. I am passionate about the work I do, I believe if you are going to do anything, make it GREAT. This is my personal maxim. I am extremely energetic, gifted for solving complex problems in a fast paced environment, a natural leader, and salesman and committed to excellence. Especially skilled at building effective, productive working networks with clients and staff. Excellent management, negotiation and public relations skills.

Management executive with business experience in banking and telecoms. Recognised as a savvy leader with strengths in reengineering business processes, defining continuous improvement processes, presiding over lively brainstorming sessions, building consensus, recognizing and accelerating peer's and subordinates strengths, delegating the 'right' task to the 'right' person and building powerful teams that can conquer any obstacles. Praised for prudently managing human and financial resources. Not afraid to delve into 'unchartered waters'. Capitalise on strong business acumen and natural leadership talents to steer teams and company in new direction.

I am looking for an executive management position in an organisation where innovation and extraordinary record of generating new business and building enthusiastic customer relations are required.

Key Areas of experience:

  • Key Account Management
  • Strategic Sales and Market
  • New Product Development
  • Internet Banking
  • Operations Management
  • Sales Training & Development
  • Pricing & Service Management
  • IT Business Alignment
  • Channel Development
  • Mobile Banking

Leadership and turnaround expert. Not afraid to make tough decisions.

Work History

Work History
Feb 2011 - Present

Managing Director

Altech West Africa

Job Description:

Responsible for the overall P&L, strategy, business objectives and revenue targets. The delivery of suitable solutions to meet the growing business needs in Nigeria has become paramount to sustainable success going forward. Turnover in excess of N7 billion per annum

Manufacturers of the following: Bank Cards

  • Chip (EMV, GSM, CDMA)
  • Magnetic stripe
  • Card Personalisation

Plastic Cards

  • ID and Loyalty cards

Contactless Cards

  • Access, Transport and Payment cards

Prepaid Vouchers Gaming Cards Lottery Cards Insurance Cards

Solutions specific designed for Banks and Mobile Operators:

  • E-Security Products
  • Network Monitoring
  • Infrastructure Monitoring
  • Mobile Money Top Cards
  • Mobile Money Products and Services

Hosted options are available in a highly modern and secure data facility. With UPS and automated generators that keep our production site running under any circumstances.

Nov 2008 - Jan 2011

Chief Operating Officer

Mode Holdings WLL

Job Description: I am responsible for the day-to-day operation of the company. I oversee the finance, Operations, IT and Project teams. Since joining Mode I have successfully reduced the operating cost over the past two years by 38%. Implemented job descriptions, appraisal process and redesigned the operations processes. Recognised as perfect fit to lead the company when the CEO left in early 2009. Have worked closely with the Management team at Zain to launch and drive acceptance of the Mobile Wallet. Since moving to Bahrain I was able quickly overcome cultural difference in the teams to create a team focused to deliver against the strategy.

Notable Achievements:

  • Completed and secured the first mobile mWallet in Bahrain from Central Bank of Bahrain
  • Completed the re-platform to a new product in just 2 months. This was achieved without impact to the customers.
  • Delivered the company budget for past two years in the absence of a CEO to board of directors. Secured funding for 2009 and 2010
  • Launched the Call Centre for the Zain Wallet Product
  • Recruited and built the sales team
  • Reduced the operating cost of the company by 38%.
  • Competed and secured two tenders.
Nov 2006 - Oct 2008

Business Unit CIO

Standard Bank of South Africa

Job Description: I was responsible for managing information technology strategic plans, policies, programs, and schedules for business departments to accomplish corporate goals and objectives. I successfully weaved together business requirements and aligned IT in order to develop against the business requirements.

I implemented a delivery framework that continually achieve the business objectives, the following achievements:

  • Set up a business needs identification process and translated these into IT services. Then align IT services to meet these needs.
    • This ensured improvement in the quality of the IT services
    • Reduce the costs associated with providing these services. Reduced the need to redo work through misinterpretation of requirements.
  • Maintained regular definition sessions to build effective working relationship between IT and business resources.
  • Established processes to translate the business 'dream' into a workable and affordable solution through a cooperative approach and understand of the challenges each department faced.
  • Managed the portfolio of projects to the value of :-
    • 2006 - $ 4m
    • 2007 - $ 18m
    • 2008 - $29m
Mar 2003 - Oct 2006

Head of Internet Banking and Messaging Channels

Standard Bank of South Africa

Job Description: Created the strategic roadmap for Internet Banking. Channel management, development requirements and sales strategy.  I was successful in the redesign of both the non and transactional websites. During my 4 years, the website was ranked in the top 10 nationally and the#1 financial services site. The number of online banking customer grew by 550,000 during this period. I also oversaw the implementation for many new features that enhanced the security, transactional volumes and usability of the site.

Notable Achievements:

  • Responsible for support and development of all Internet Banking initiatives.
  • Delivered growth consistently for four years (averaging 27% per annum)
  • Delivered a number of new and innovative developments in Internet Banking environment
  • Upgraded and repositioned existing Internet banking system as the most secure platform for customers. Selected McAfee as a free security software for customers.
  • Develop strategies to align the website to the corporate marketing initiatives that meet the needs of the global, area and regional business objectives.
  • Built and maintain a consistent global brand in accordance with the corporate positioning via the web environment and on-going online communications
  • Managed on a global level, website including design, functionality, and content management. Made sure the areas and countries have customization capabilities to implement regional strategies.
  • Oversight of web-related projects, working closely with key stakeholder groups and the business, integrating and reconciling feedback regarding priorities.
  • Created the Messaging channel for Standard Bank (Mobile Banking Alerts)
  • Integrated Card, Internet banking, SBIB and Home Loan's requirements into the Messaging Channel.
  • Grew the alerts to over 10 million per month in the first year.
Jan 2001 - Feb 2003

Regional Sales Manager

Standard Bank of South Africa

Job Description: Created the regional position to better manage the Business Online sales activities in the regions. Restructured the teams to better operate and deliver on objectives.

Responsible for growth and profitability of Business Banking biggest region. Managed pricing and sales promotion.

Notable Achievements:

  • Delivered increased revenue over budget figured consistently
  • Managed four sales teams with revenue targets of $45 million. ($10 million net profit)
  • Reduced cost-to-income to 58,5% to 51,2% over two years.
  • Ensured that the team performance included sales, service, control, revenue and expenses.
  • Selected and introduced Sages SalesLogix CRM to the sales team to manage sales pipeline. Implemented the CRM process with 3 months. Greatly enhanced the sales environment.
  • Presided over the training sales team with professional sales methodology.
  • Kept key accounts of MTN and Vodafone.  
Jan 1997 - Dec 2000

Senior Sales Manager

Standard Bank of South Africa

Job Description: Responsible for the development and performance of all sales activities in assigned corporate region.  I was responsible to staffs and direct a sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values.

  • Developed a business plan and sales strategy for the market that ensured attainment of company sales goals and profitability.
  • Assisted in the development and implementation of marketing plans as needed.
  • Conducts one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive's sales and activity performance.
  • Provided competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
  • Created and conducted proposal presentations and RFP responses.
  • Assisted Account Executives in preparation of proposals and presentations.
  • Controlled expenses to meet budget guidelines.
  • Recruited and tested Account Executives based on best practice criteria
  • Responsible for the performance and development of the Account Executives.
  • Prepared action plans by individuals as well as by team for effective search of sales leads and prospects.
  • Initiated and coordinated development of action plans to penetrate new markets

Education

Education
Jan 2007 - Sep 2010

Masters of Commerce

Cranefield College (South Africa)

The MComPM, which is at the NQF level 9, consists of four modules, prior to completing the dissertation. This follows recommendations from the Council of Higher Education in South Africa.

The four modules comprising the MComPM are as follows:

1. Leadership and Management Research Methodology2. Strategic Value Chain Management3. Advanced Cases in Leading and Managing the Learning Organisation4. Work-context Dissertation

Jul 2005 - Oct 2006

Post Graduate Diploma

Cranefield College (South Africa)

The PostgradDipPM is accredited at NQF level 8 and consists of the following four modules:  1. Organisational Quality and Performance Management

 2. Transformational Corporate Strategy

 3. Creating High-Performance Project and Process Teams

 4. Financial Management of Corporate Projects and Programmes

Jan 2005 - Nov 2005

Advance Diploma in Project Management

Cranefield College (South Africa)

The AdvDipPM, which is at the new NQF level 7, consists of three modules.1. Project Management: Leading, Creating, Implementing and Improving2. Project Managing Organisational Performance and Innovative Improvement3. Fundemanetals of project Management

Jan 2004 - Dec 2004

Certificate in Business Management

Institute of Business Management

The course consisted of the following modules:

1. Business Management

2. Business economics

3. Art of Negotiation

Jan 1997 - Nov 1997

Management Advancement Program

Wits Business School

The Management Advancement Programme broadens the perspective of participants whose previous experience has been mainly in a specialist area and provides managers with knowledge, skills andtechniques that will lead to more professional management.1. Group Dynamics2. Principles of Economics3. Principles of Human and Industrial Resource Management4. Principles of Marketing5. Principles of Accounting and Finance6. Principles of Operations Management7. Principles of Strategic Managment8. Buisness Crisis Simulation

Skills

Skills

ECommerce

I have been involved in the online market in the form of Online banking since 1991. I am an expert in business development and strategy development.

Negotiation

I have completed two course for expert negotiation. Part of being in sales and business development is the need to be profiecient in negotiation.   1. People profiling 2. Lead negotiators 3. Identifying the real power source in a group 4. Multi Cultural understand

Buisness Development

Part of my existing function is to grow the business to other countries outside Bahrain. Bahrain was used as a home base, however our target market for our products include Middle east and Africa.

Sales

I have been in the sales environment since 1994. The customer portoflios included individuals, small business and large corporate companies. I have done business develpment to the biggest companies in South Africa for technology solutions.   Currently I am responsible for Business Development to multi-nationals across different countries. Our solution is sold to companies all across the Middle East and Africa.

Project Management

I have completed my studies in Project Management. I have actively managed projects in the form of Prgramme Sponsor on more than 50 projects in the past 15 Years.

Finance

Being reponsible for two buisness units and their P&L, it is important to understand finance. My skills relate to:   1. Income Statement (P&L) 2. Balance Sheet 3. Accounts up to Trail Balance 4. Cash Flow statement and cash flow forecast 5. Budget Forecasting 6. Asset Manageement

Marketing

I have been involved in Marketing for many years. Direct marketing and well as in-direct through activities relating to;   1. Online Marketing 2. Promotional Camapigns 3. Cororate Promotion 3. Tele-marketing 4. Brochure design 5. Website Management and campaigns 6. Email Marketing

Operations Management

I have actively managed two business units since 2003. I was Head of Internet, Online banking and Mobile Channels for the largest bank in Africa. This included the P&L, Marketing and Project Scope for new initiatives and improvements.   Since 2008 I have moved to the Middle East to manage a Mobile Banking company. Out value propostion is to provide a full outsource solution to mobile operators and bank for the management of their Mobile Money initiatives. The company provides a full outsources solution, covering everything form;   1. Accouny opening in the field 2. KYC processing 3. AML checking 4. Sales 5. cash in/out services 6. Product development   I am report directly to the board of directors.