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Summary

Business Advertising and Finance Student with 3 years of college experience and about a year of work experience. Currently finishing a Bachelor of Science degree at the University of South Florida and is adamant about networking and gaining skills and experience in advertising and the business setting as a whole. Highly skilled in the use of all Microsoft Office suite applications and is working to become just as skilled in software like Photoshop and Adobe Illustrator. Skilled in customer service, public speaking, and quality assurance. Capable of speaking and understanding the Spanish language at least with elementary proficiency.

Interest

LinkedIn

Work experience

Jul 2012Present

Bookseller and Barista

Barnes & Noble College Bookstore

Helping customers with any information they need to have an efficient shopping experience at the bookstore is something I work hard and efficiently at doing. I have suggested many ways that the bookstore can be improved, which helped many financial situations for the branch I work at. I put much effort in customer service and customer satisfaction and do not mind informing guests and others about the company and offers.

Further description for my current job:

  • Doing what's best to make suggestions and recommendations about books, food, apparel, and other merchandise that can be located and bought on site at Barnes & Noble College Bookstore in Tampa
  • Answering phones, cooking, baking, preparing food for customers, making coffee
Sep 2010Mar 2011

Student Assistant

Office of Multicultural Affairs at USF

  • Customer service and informing guests/people about the Office of Multicultural Affairs
  • Event planning aid and listserv management
  • Answering phones and taking messages/call forwarding, referring offices, and other customer help
  • Familiarizing myself with a majority of USF offices and departments and utilizing this information in order to execute job tasks efficiently

Mini Portfolio

Education

Jun 2010Present

Dual Bachelor of Science (B.S.)

University of South Florida

Skills

• Commendable customer service and people skills
Commendable verbal skills and teamwork skills: Most volunteering deals with teamwork and unity.    
Microsoft Office Applications
Though I am a young applier, I can honestly say that I have been using the application of Microsoft office for more than half of my life. I am proficient in the following Microsoft Office applications (from greatest to least): Word PowerPoint Publisher Excel Outlook Access OneNote SharePoint InfoPath (Designer and Filler) Regardless of the rank, I am proficient in all of the above applications.   I am currently improving my experience and mastering of Photoshop and Adobe Illustrator.   Very Proficient with the use of the Windows Operating System as a Whole. "I'm a PC."

Certifications

CPR/AED

American Red Cross