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Crisis Prevention and Management

Critical Incident Stress Debriefing

Adult Literacy


Professional Overview

Licensed Clinical Social Worker eager to collaborate with other mental health professionals to provide comprehensive and holistic treatment to clients struggling with pervasive disorders. Extensive knowledge working with severely and chronically mentally ill adults and children.


·14 years practical experience in Transcultural practice in various settings and capacities conducting assessments using standardized tools to evaluate, develop and implement effective treatment plans minimizing psychosocial barriers to improved outcomes, and maximizing improved functioning and adjustment to chronic medical, behavioral, mental, and/or emotional impairment.

·Possess foundational training in strengths based family systems approach utilizing interventions such as Motivational Interviewing, Emotional Freedom Technique (EFT), re-breathing, as well as Dialectical Behavior and Cognitive-Behavioral Therapy to assist patients in improving outcomes with depression, anxiety, and post-traumatic stress.

·Familiarity with substance, mental health, intervention, education, family court and criminal justice systems, and Medicaid billing procedures. 

·Collaborate and provide diagnostic impressions based on case histories and clinical assessment to other allied health care staff, supervisors, community protective services, community care providers, law enforcement and judicial personnel in family and juvenile criminal proceedings, and Maryland Department of Education.

Work experience

May 2008Present

Medical and Psychiatric Social Worker/ Program Manager

Holy Cross Hospital Health Center
  •         Program development/management for 3 outpatient health centers including assisting with all aspects of operating services such as monitoring funding; providing strategic input; determining new approaches and methods of oversight of operations; administrate departmental budgets to ensure adherence with all organizational, state and federal rules, regulations, laws, and protocols; designing program procedures; and supervising volunteers, social work interns.
  • Managed high volume caseloads of 80-100 patients monthly and management administration of case management and patient navigation of community services.
  •         Assess risk in child abuse and neglect, and spouse abuse cases in order to initiate services to support maltreatment of crime victims.
  • Utilized problem solving techniques to provide individual counseling and training in the areas of crisis management, anger management, conflict resolution, and other life/social skills. 
  • Explore basic personality structures and behavior patterns in abuse relationships, the mechanisms and symptoms of the specific adjustment problem and its underlying causes and consequences to the individual and families.
  • Participate in case management and clinical supervision with medical director to discuss progress and reassess medical and behavior health treatment needs for patients, as well as to improve quality assurance measures and program standards.
  • As an independent clinician and as part of a team, completes Involuntary/ Civil commitment of individuals with severe mental illness when suicidal and homicidal ideation is demonstrated with an active plan and intent.Maintain accurate documentation of direct and indirect services in compliance with Maryland Department of Mental Health, JACHO, and agency standards.
  • Provide professional training and consultation to other health care professionals concerning family advocacy interventions.
Sep 1998Aug 2007

Social Worker II

State of Maryland-Prince George's County Department of Social Services
  • Counseled children and their families and provided case management, advocacy, linkages to support, and assistance with obtaining independent living skills; assistance with life transitions; and counseling regarding academic planning and interpersonal difficulties. 
  • Documented emotional, cognitive and social development of children; and processed disruptive and self-injurious behaviors with children to ensure safety and cultivate healthier coping skills.Utilized family systems approach to implement strength-based interventions in treatment and crisis intervention. 
  • Facilitated parent/ family mediation, interdisciplinary team meetings, court reviews, and administrative review boards to discuss and integrate assessed needs into a comprehensive treatment plan responding to the psychological, medical, and residential/behavior health needs of the foster care youth. 
  • Liaised routinely with Maryland Public School System, Treatment Foster Care Services Agencies, physicians and hospitals, therapists, psychologists, and psychiatrists to reinforce therapeutic techniques with children with severe emotional disturbances and developmental delays, and facilitate effective transitions to the least restrictive and medically necessary community setting.
  • Participated in clinical supervision and program development to improve client services.Maintained accurate documentation of direct and indirect services in compliance with Maryland Department of Mental Health, child welfare, and agency standards. 
  • Participated in independent living activities to model appropriate behaviors and provide psycho-educational support in a safe environment for adolescent to discuss high-risk behaviors such as drug use, teen pregnancy and sexually transmitted infections. 
  • Also reinforced importance of academia, social support, self-esteem, anger management, and personal hygiene to enhance social skills and enhance school functioning.


Regina Patente

Michelle McNally

Alicia Beltran


Special Interests


Video Conferencing
Use of internet platforms such as GOTOMEETING, Smartboard, Whiteboards, Intercall, and VIDYO for the purpose of providing in-service training, patient/ physician consultation, and team meetings.
Bilingual assessment and treatment of patients for discharge medical and social needs, as well as individual and family therapy.


National Provider Identifier

National Plan & Provider Enumeration System (NPPES)
Jun 2006Present

Maryland Medicaid Provider

Jul 2008Oct 2014

Licensed Certified Social Worker- Clinical

Board of Social Work Examiners