Katherine Moeller


Healthcare Support Professional with 10+ years of experience in Customer Service, as well as Learning, Performance and Quality functionality, within the Healthcare Field, specifically working with representatives employed by Health Insurance Companies.  Currently accepted into the HCIT Certification Program for Training and Instructional Design with an expected completion date in October of 2012.  With a solid track-record of 95% average completion of performance objectives, well above exceptions; completion of Train-the-Trainer Course, Managing within the Law and completion of the Auditor Certification Course have provided me a solid background within my industry.  

Work experience

Work experience

Recovery Specialist


Temporary assignment with Sutter Physician Services working in the Recovery Department processing insurance claim payments, refund request, research on payments/refunds, claims adjudication and spreadsheet reconciliation.