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Work experience

Jun 2009Present

Office assistant

Associated Insurance Consultants

oPrepared client reports on databases and spreadsheets. Edited for proper grammar, spelling and format. 50%

oSorted, distributed and filed incoming correspondence. 30%

oOrganized and prepared reports and presentations via Powerpoint and Prezi applications. 10%

oMaintained records of incoming commissions and office expenses. 5%

oMaintained relationships with clients through oral and written communication. 5% 

Jun 2012Nov 2012

Enrollment Consultant

K12 Inc

oCommunicated with customers about K12 schools in California while compiling data into the Salesforce program to track and retrieve information on students while simultaneously analyzing information on each case to select the best school for each client. 80%

oCompleted Admissions conferences with clients discussing background and records needed to input information into the Totalview program. 10%

oProcessed and organized educational files and records via the Totalview program while staying in compliance with the FERPA (Family Educational Rights and Privacy Act) laws. 5%

oCorresponded with colleagues and clients via email, fax and formatted letters. 5%

vRecognized numerous times for top call amount performance within team.

Generated over $490,000 in revenue for the company in California enrollment
Jan 2008Aug 2008


Texas Roadhouse
Sep 2007Dec 2007

Student Education Intern

Great Bridge Intermediate


Sep 2008May 2012

Media Studies

Radford University
Sep 2004Jun 2008


Great Bridge High School


Completed classes in web production and digital imaging
Adobe Photoshop, Adobe Flash, Adobe In Design, Dreamweaver
Microsoft word, Excel, Powerpoint, Access