Kathleen Miles

Kathleen Miles

Work History

Work History
Jun 2009 - Present

Office assistant

Associated Insurance Consultants

oPrepared client reports on databases and spreadsheets. Edited for proper grammar, spelling and format. 50%

oSorted, distributed and filed incoming correspondence. 30%

oOrganized and prepared reports and presentations via Powerpoint and Prezi applications. 10%

oMaintained records of incoming commissions and office expenses. 5%

oMaintained relationships with clients through oral and written communication. 5% 

Jun 2012 - Nov 2012

Enrollment Consultant

K12 Inc

oCommunicated with customers about K12 schools in California while compiling data into the Salesforce program to track and retrieve information on students while simultaneously analyzing information on each case to select the best school for each client. 80%

oCompleted Admissions conferences with clients discussing background and records needed to input information into the Totalview program. 10%

oProcessed and organized educational files and records via the Totalview program while staying in compliance with the FERPA (Family Educational Rights and Privacy Act) laws. 5%

oCorresponded with colleagues and clients via email, fax and formatted letters. 5%

vRecognized numerous times for top call amount performance within team.

Generated over $490,000 in revenue for the company in California enrollment
Jan 2008 - Aug 2008

Hostess

Texas Roadhouse
Sep 2007 - Dec 2007

Student Education Intern

Great Bridge Intermediate

Education

Education
Sep 2008 - May 2012

Media Studies

Radford University
Sep 2004 - Jun 2008

Graduate

Great Bridge High School

Skills

Skills

Completed classes in web production and digital imaging

Adobe Photoshop, Adobe Flash, Adobe In Design, Dreamweaver

Microsoft word, Excel, Powerpoint, Access