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Cynthia Kearns

Director, Operations & Human Resources

Work experience

Jan 2011Present

Director of Operations & Human Resources

YORK & CHAPEL

Shelton, CT

Key management role for this digital marketing company overseeing HR operations and policies 

  • Oversee and administer corporate and human resources policies and procedures including administration of all benefits plans and programs
  • Coach employees and counsel management  in conflict resolution, motivation, goal setting/ performance appraisals and staff development
  • Direct full-cycle recruitment of Account Management, Design, Programming/IT and Sales departments including orientation and on-boarding process
  • Maintain knowledge of industry trends and point person for corporate insurance, legal matters, contract negotiations and special projects
  • Increased efficiency by creating and developing processes, procedures and eventual best practices to effectively support the Sales, Project Management, Programming and Design departments across 3 offices-creating performance metrics and accountability 
  • Oversaw software selection and company roll-out of project management/CRS tool.
  • Instituting PCI compliance, process improvements and new project automation and CRM tool
  • Recruitment, performance management, staff development, employee relations, policy implementation
20082010

Managing Director

LS3 Solutions

Orange,CT

Initiated start-up activities of the US recruitment office for an international search and management consultancy for pharmaceutical and biotech firms

  • Oversaw recruitment for US clients accountable for maintaining current client base and future acquisitions
  • Directed all candidate sourcing and engagement activities
  • Applied market knowledge and provide in-depth background and competency reports for clients
20042007

Staffing Consultant, Human Resources

BOEHRINGER-INGELHEIM PHARMACEUTICALS

Ridgebury, CT

Long-term assignment responsible for managing the staffing needs for assigned business groups

  • Partnered with senior management to anticipate and determine personnel needs/skills
  • Key member of senior management team to attract, retain and develop talent for Medical Division Managed full-life cycle of recruiting of both 50+ contracting positions as well as reaching highest recruitment volume with the company averaging upwards of 100+ positions/year
  • Dramatically increased recruitment success and time-to-hire rate through improving internal processes and building team involvement
  • Trained employees and facilitated all recruiting team activities ensuring adherence to program guidelines
19982004

HR and IT Divisions

PURDUE PHARMA

Stamford, CT

Senior Manager, Project Logistics and Information (IT)

Appointed to lead new Project Management Office (PMO) with portfolio of 130 company-wide projects across all business groups

  • Directed annual company-wide technology budget and reduced Purdue’s overall IT expenditures by centralizing control and requiring ROI justifications for all requests
  • Developed project “Scorecard” which was first “accepted” tool adapted by senior management creating  project status tracking

Manager, Human Resources                                                         

Directed HR activities for assigned client group: recruitment, compensation, employee relations, training, organizational development and benefits

  • Project Manager for company-wide organizational development/training initiative and recruitment training program both recognized as major accomplishments
  • Revised performance management criteria to advancing accuracy in employee appraisals; initiated formalized training programs
  • Established promotional review board and high potential succession planning resulting in improved organizational effectiveness
19941997

Director of Human Resources

Physicians Online

Tarrytown, NY

Managed recruiting, HR and facilities for this startup 200,000+-member on-line information and marketing service for the medical community.  

  • Established HR Director role as chief liaison between management and staff
  • Orchestrated implementation of performance management and corporate HRIS system
  • Directed downsizing efforts during phase-out of two subsidiary companies
  • Implemented and administered employee benefits programs and human resource policies/procedures

Education

Volunteer/Regional Representative

The Peace Corps
  • English-French teacher for village
  • Responsible for Peace Corps volunteers within Shaba Province

Study Abroad Program

The International Institute 

Paris and Aix-en-Provence, France

Bachelor of Liberal Arts

Susquehanna University

Selinsgrove, PA

French and Business Degree

Certifications

Project Management

Axelos, Global Best Practice
Certified PRINCE2 Practitioner

Extracurricular

Make-A-Wish Foundation, Connecticut Chapter - Volunteer Wish-grantor

Wilton YMCA - Strategic Planning Committee, Board Member

Summary

Technology savvy

Vendor Management

Resource Management