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Work experience

Feb 2007Jun 2009

FIS Analyst - Systems Development - Third Party Billing

• Manage LabCorp Billing Systems projects through the project life cycle and ensure successful implementation into the Production environment. • Participate in various needs-assessment sessions with key business operations areas and applications development staff to identify, analyze, define and document business/functional rules. • Act as a resource providing guidance and expertise in troubleshooting and resolving various system issues. Successfully create, execute, document and maintain QA test plans for each assigned system project. • Assist with preparation of user documentation and training as necessary for system enhancements. • Maintain and provide regular status updates to management and related parties on all active projects. • Set up and maintain HIPAA 837 electronic claims submissions. • Schedule and facilitate meetings as necessary.
Oct 2001May 2006

FIS Analyst - Business Information Systems

•Analyze, design, test, implement, & maintain applications in Hyperion Enterprise 5.5. •Load and balance data in Hyperion applications as well as communicate with users/field contacts when data loads are complete. •Enter necessary maintenance for structures in Hyperion and TSO •Maintain and/or create reports using Hyperion Report Writer •Interface with users to answer inquiries and resolve discrepancies/hindrances in accessing data and serve as a BIS Help Desk for the users’ environment. •Investigate, research, and resolve Hyperion/BIS System (server) interruptions, problem areas, etc. and serve as a liaison between users and technical staff (FIS, MIS, and PC Services). •Create, update and maintain security for in Hyperion as well as Citrix Metaframe server. •Automate daily/weekly/monthly jobs by writing macros using WinBatch and Excel. •Create WebEx recordings using PowerPoint to be published on the intranet for training purposes. •Write and maintain procedure documentation for Hyperion/BIS and any system development. •Attend Hyperion Essbase Boot Camp training. •Create test plan for Security in Hyperion Essbase.


May 2000Jul 2001



Hyperion Enterprise 5.5
MS Excel