Ryan Shattuck

Work experience

Work experience
Feb 2008 - Jul 2010

Sr. Internet Sales Consultant

Dedham Auto Mall

Responsible for reponding to online leads via email and telephone.

Responsible for follow ups and maintaining detailed information about customers via Autoraptor CRM system.

Responsible for the sales of vehicles from first contact to delivery of the vehicle.

Responsible for uploading to the internet and maintaining dealer inventory, this includes making sure all vehicles have the correct photos and options listed.

Responsible for the daily maintenence of the dealerships website.

Responsible for consulting with dealer.com's account manager on a weekly to monthly basis to make sure our exposure was consistent and our SEO was being maximized.

Responsible for the maintenance of all the dealerships computers and correcting any issues that may arise. 

Responsible for the design of dealership online advertisements.

Instrumental in the guidance and launch of a more efficient website for the dealership. Moving it from XI Group to Dealer.com and negotiating to keep cost the same as the older, less efficient website.

Instrumental in working with management to increase online leads and sales over a one year span from a 50 car per month average to a 70 car per month average.

Implemented the use of ContactatOnce online chat for dealers used by Cars.com and Autobytel.com.

Launched the dealerships first youtube and facebook identities.

Jun 2005 - Feb 2008

Graphic & Web Designer


As a Self-Employed Graphic & Web Designer I was responsible for all things that go along with running my own business from designing products and websites to dealing with clients to bookkeeping financial records.

Jun 1997 - May 2005

Intellectual Property Administrative Assistant

Salter & Michaelson




Highly experienced in all things that have to do with computers. From the physical workings of a computer to all software.    Some software I use on a regular basis would be Microsoft Word, Microsoft Excel, Adobe Photoshop, Adobe Dreamweaver, Adobe Illustrator.