Customer Service Associate; Account Executive
- Corresponded with customers in regard to any inquiry, concern, or situation related to user experience.
- Mediated service disputes between customers and vendors.
- Administered, filed, and reported all customer returns.
- Prospected local businesses in the health, beauty, and fitness industries for promotional partnerships.
- Generated and maintained professional relationships via phone and email.
- Collaborated with vendors to develop the most beneficial promotions for their business.
- Monitored activity of industry competitors for trends and potential initiatives.