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Work experience

Feb 2000Present

Technology Specialist

St. Joseph's Medical Center

Responsibilities include implementation, operation, and maintenance of workstations, peripherals and end user computing devices required by the medical center end users. Duties also include advanced hardware and software installation, diagnosis, repair, maintenance and upgrades.

Develop desktop images, software packages, and bug/patch fixes required for desktop systems.

Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.

Create standard operating procedures for System Support Technicians and other IT staff on client softwareinstallations and support.

Administer and maintain end user Windows accounts, permissions, and access rights for assigned departments.

Demonstrate and understand HIPAA by following medical center procedures, promoting compliance andmaintaining focus on always achieving protection of protected health information and confidential data.

Oct 1997Feb 2000

Apprentice Electrician

Burt Electric

Residential and Commercial wiring.

Low voltage wiring including coaxial cable, CAT 3, and CAT 5.

Installation and maintenance of computer software and hardware at the Burt Electric shop.


Sep 1997May 2000


Central Lakes College

3.56 Cumulative GPA

Member of Phi Theta Kappa

Deans List every semester

Sep 1993May 1996

Pillager High School

3.78 Cumulative GPA

Class of 1996 Salutatorian

Member of National Honors Society


Microsoft Windows Vista
I have installed, troubleshooted and maintained Windows Vista.  Though not used much in a business perspective I use it on several home computers.
Microsoft Windows 2000 and 2003 Server
I have installed and configured Windows Server software along with up time maintenance.
Microsoft Active Directory
I use AD on a daily basis for user management.  I have edited logon scripts, created and maintained users, edited group policy and maintained site structure.
VBScript and Batch Scripting
I have used my knowledge of Visual Basic and Windows operating systems to create many scripts to help reduce I.T. staff interaction and work load.  I have created .vbs, .cmd and .bat script files along with using Robocopy and Richcopy.
Microsoft Visual Basic .NET
I used to use VB 6 extensively but whenever I have time I have been trying to learn VB .NET.  So far I am loving it and would like to become efficient with it.
Microsoft Visual C++
I haven't used it in years but I did know it at one point and am still familiar with it.
Microsoft Visual Basic 6
Visual Basic is my choice of programming language and version 6 is where I began it all with.  I have since began using the .NET version.
I currently use Artisteer as my main website authoring tool.  I have created stand alone websites and many Wordpress templates.
Adobe GoLive
I have used Adobe GoLive to create several websites.
Enteo NetInstall Desktop Management and OS Deployment
I created and implemented the NetInstall installation plan at St. Joseph's Medical Center.  I created the base Windowns XP image in the NetInstall Operating System Deployment module which is used on every computer within the organization.    I have created and help maintain many of the software deployment packages within NetInstall.    I was responsible for training other I.T. staff on the NetInstall software after my initial installation and configuration.
Microsoft Office 97, 2000, 2003, 2007
I have been using some form of Office since Office 97.  I have installed and maintained and created corporate software packages based on Microsoft Office.
Microsoft Windows XP
I have used Windows XP since it was released.  I have created many corporate images.  Install, troubleshoot, maintain and just about anything you can think of I have done with Windows XP.
Citrix and Terminal Services
I have setup and configured Citrix apps for deployment and configured the desktop client.
VMWare Workstation
I have been using VMWare Workstation as a test environment before deploying changes to users.  I am hoping to get more familiar with the server version.
Windows SharePoint Services 3 (2007)
Starting to use and learn more and more.  I would love to eventually learn more and get a Microsoft certification on SharePoint.
Norton Ghost
I have used Norton Ghost for the backup of computers and to image and roll out computers.  I have been responsible for the creation and roll out of many corporate images.


Corey Hins

Richard Burton



Web Development

PC Repair and Optimization

Hardware and Software Support


I currently do all forms of help desk related tasks including software, hardware along with the occasional network administration task and also some telecom.  I would like to have an I.T. job where I can do some of everything while still maintaining a close relationship with the end users and continue to grow and learn in a professional setting.


Certified Novell Administrator