Lisa Syme

Lisa Syme

Work History

Work History
2011 - 2013

Administration Assistant & Sales Coordinator

Buderim Baking

 Skills and Experience (made redundant)

·Customer liaison and processing of orders

·Assist accounts payable, data entry and coding of invoices

·Organising of Transport for deliveries

·Liaise with Transport companies and solving delivery problems

·Invoicing and processing of credits

·Assisting with Quality Assurance updating policiesand procedures

·Assisting internal & external warehouses with stock discrepancies

·Reconciling and maintaining the Chep Account

·Responsible for maintaining adequate stationery inventory levels for the administration, factory and maintenance areas

·Archiving and Maintain/updatedthe Archiving Register

·Assist with the seconds shop, and Reconcile shop register each day

·First Responder for First Aid to Injured staff

2011 - 2011

Purchasing & Customer Service (6 Month Contract Work)

Weir Minerals Multiflow

Skills and Experience

·Customer liaison and data entry of purchase orders

·Invoicing of orders

·Ordering and following up with orders/backorders

·International and domestic freight paperwork.

·Produce SAP Reports for weekly and monthly meetings

·Assist to ensure the Supply Chain function delivers all business / departmental KPI requirements

·Assistance in managing suppliers via the implementation and co-ordination of structured and planned reviews

·Communicate with suppliers to ensure accurate and timely delivery of inventory

·Maintain Master Data and information records

·Assist to develop, implement and maintain systems, policies, procedures and practices surrounding the purchase order process and inventory / non-inventory parts

·Manage, create, draft, distribute  NCR’s

·Expedite parts according to pump delivery schedule and customer requirements

·Liaise with suppliers regarding quotations, orders and on time deliveries, corrective actions around quality or delivery issues, and invoice discrepancies

·Assist to develop and implement action plans and proposals to prevent OOS and inventory issues

·Monitor stock levels and raise purchase orders for non-inventory items. Also inform customers of any outstanding backorders.

·Expedite inventory reports and follow up with suppliers.

2010 - 2011

Maintenance Coordinator and Workshop Administrator (Fulltime)


Skills and Experience (made redundant)

·Customer liaison – first point of contact

·Job and task allocation

·Coordinate staff and organise Project Files.

·Ensure that Log Book Entries for certified maintenance are completed

·Aircraft Upgrades and Project Management

·Assist with Accounts payable and receivable

·Create Work Packages

·Requisition kit parts

·Create Aero-track tasks associated with Work Packages

·Update QA System/Forms and preform Audits

·Allocate tasks to appropriately skilled personnel on a daily basis

·Create and maintain program schedules for Aircraft modifications and review task completions

·Close and invoice Line Maintenance jobs

·Maintain aircraft database (Aero-track)

·Book in jobs, co-ordinate commercial documents, including invoicing

·Maintain job register (update archived data only)

·Maintain Test Equipment register

·Schedule Test Equipment calibrations

·Schedule units for exchange, paperwork and shipping as well as customer liaison

·Maintain Workshop Data / Library and Register

·Maintain and update capabilities on the website

·Maintain and update exchange pool on the website

·Creating/Updating Work Instructions

2008 - 2010

Project Coordinator, Quality Assurance and Workplace Rehabilitation Coordinator (Fulltime)

Bellingham Marine Australia

Skills and Experience 

·PA to the Financial Controller

·Organising Flights, Lunches, Management Meetings

·Workplace Health & Safety

·Quality Assurance - Updating Work Instructions & Safe Operating Procedures

·Plan, organise and update project files

·Complete Internal Audits and assist with external audits

·Safety Audits & Inspections

·Workplace Rehabilitation Coordinator

·Project Management, Records Management

·Goods Receivable

·Training Staff (Inductions & Safety)

·Handling all aspects of administration including banking and cash handling.

·Managed complaints efficiently and effectively to ensure customer satisfaction.

·Provided exceptional customer service to ensure customer satisfaction.

·Arrange and participate in meetings, conferences, and project team activities.

·Maintain policies and procedures relating to health and safety, and quality management.

2006 - 2008

Quality Assurance Officer - (Fulltime)

Alphapharm Pty Ltd

Skills and Experience

·Updating & Issuing Safety Operating Procedures

·Updating & Issuing of Work Instructions, Laboratory Documents, Packaging Specifications and test Methods

·Data Entry as required

·Filing of Master Documents

·Customer Service

·Maintain Data Equipment and Cleaning Lists

·Prepare Approval Letters

2004 - 2006

Human Resource Coordinator & Workplace Health & Safety Coordinator - (Fulltime)

Artcraft Pty Ltd

Skills and Experience

·Maintain Policies and Procedures

·Administration of Work Cover and Workplace Rehabilitation.

·Updated personal staff records

·Co-Ordinate recruitment of new employees (Interviews and conduct induction training)

·Co-ordinate safety training

·Maintain training records.

·OH&S System Administration and documentation including investigation and reporting of any accidents or incidents.

·Co-ordinate Safety committee meetings

·Co-ordination of first aid and health monitoring and recommendations for improvements.

·Provided backup to accounts payable and receivable

·Purchasing of office stationary and various other items

·Sorting and distribution of mail

2002 - 2004

Internal Sales - (Fulltime)

Australian Warehouse Solutions

Skills and Experience

·Customer Service

·Following up on Deliveries

·Processing of orders

·Filing of Master Documents

·Cold Calling, Word Processing, Binding

·Attend training and to develop relevant knowledge, techniques and skills

·Respond to and follow up sales enquiries using appropriate methods

·Maintain and develop existing and new customers through planned individual account support, and liaison with internal order-processing staff


2013 - 2013

National First Aid Training Institute

2011 - 2011

Sunshine Coast Tafe

2011 - 2011

Dove Personall

2008 - 2008

Australian Industry Group
2005 - 2005

Australian Industry Group

2005 - 2005

Australian Industry Group

2005 - 2005