Kira Symmonds

ASM of Service and Operatios/Co-Manager


Seasoned ASM with more than four years of experience in a fast-paced retail sales environment. Excellent leadership and time management skills. Track record of achieving exceptional results in driving sales and managing a moderate to large retail team.

Work History

Work History
2012 - Present


Forever 21

­  ● Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

● Direct and supervise employees engaged in sales, inventory­ taking, reconciling cash receipts, or in performing services for customers.

● Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

● Inventory stock and reorder when inventory drops to a specified level. ● Instruct staff on how to handle difficult and complicated sales.

● Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

● Assign employees to specific duties.

● Enforce safety, health, and security rules.

● Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

● Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

● Plan and prepare work schedules and keep records of employees' work schedules and time cards.

● Establish and implement policies, goals, objectives, and procedures for their department.

● Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

● Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Aug 2011 - Mar 2012

Lingerie Business Manager


­ ● Recruiting and training new employees

● Schedule building

● Certifying bra fitters

● Set team and individual goals and coach team of 2 or 3 to reach those goals

● Conduct performance reviews and evaluations

● Track individual sales, and department sales

● Drive business for my department through events, outsourcing, and building clientele

● Inventory Management, merchandising, loss prevention, markdowns, damages

● Clear and consistent communication with regional managers

Jan 2009 - Jan 2011

Assistant Store Manager

Four Seasons

­ ● Provide customer service

● Track daily sales, set goals to accomplish increase over LY business

● Manage a staff of 8­ 1 5 employees full time

● Generate individual goals for sales specialists to improve sales

● Merchandise visually appealing displays

● Unload/load stock from vans

● Report maintenance needs of store

● Manage all store needs during times we were between store managers


2007 - 2009

Technical Program-Photography

Colorado Mountain College

High School Graduate

Fairfield High School