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Kirankumaar K

  • 52, Fifth Street, Rajaji Nagar, Villivakkam, Chennai Tamil Nadu 600049
  • 9941199499

Deputy Manager Operations


A dynamic result oriented professional with around 11 years of experience in Data Management, Content & Catalog management, Product Information Management (PIM), e-publishing and CRM domain.

Work experience

Jan 2004Present

Deputy Manager

Scope e Knowledge Center Pvt Ltd


  • Setting up targets and goals for team – setting and maintaining targets
  • Coordinating sound integration with support functions viz. Quality, training, technology and HR to ensure smooth delivery of targets
  • Providing cross training to associates to handle high volume situations and thereby increasing actual productivity
  • Preparing and compiling various weekly/ monthly MIS reports pertaining to process and productivity
  • Conducting continuous audits on MIS to ensure compliance and sound functioning of the process ensuring that the teams adhere to all the quality tool and procedures
  • Undertaking responsibilities of removing redundant procedures in process for efficient function
  • Strong analytical & Quantitative Skills. Exposure to Analytical Tools and Techniques
  • Experience in handling large datasets
  • Maintain a productive relationship with related departments, meeting regularly with management of other groups to ensure that all goals are being met in the most effective way possible.

Client Coordination:

  • Active and constant co-ordination with clients, ensuring adequate value realization for clients
  • Effective communication with clients to make optimum use of available opportunities
  • Proactive communication of issues/challenges and joint discussion on mitigation
Oct 2010May 2014

Assistant Manager


Jun 1999Apr 2003

Bachelor of Engineering - Electronics and Communication

Madras University


Taxonomy Classification

Client: Worldwide business purchasing and marketing directory

  • Classification of company activity type based on the nature of business
  • Validation/Extraction of Company basic information
  • Identification of Key products and services
  • Classification of the keyword as either product or service
  • Mapping of products and services with the client provided taxonomy (level 3)
  • Classification of the mapped products/services with level 2 and level 1 hierarchy
  • Provide suggested heading if appropriate matching for the product/service is not available in the taxonomy

Content Management

 Client: Document Delivery Service provider in US

  • Reviewing of publishers’ “Annual Business License” data against the copyright clearance center
  • Obtaining copyright permission through a Reproductive Rights Organization as applicable
  • Purchasing of orders matching the publishers rights access
  • Tracking of fees paid by the customers for each publisher

 Client: Leading Publisher Content Licensing provider in US

  • Manage content Licensing – Tracking of Subscription details, publisher contacts and updating invoices
  • Distribute Authorization Letter – Notifying the publisher through emailing to provide authorization
  • Distribute request for contract terms and conditions
  • Process Budget decisions – Distribution proposed budget and content to purchase
  • Distribute proposal request – requesting pricing details from the publishers
  • Process proposal for client approval – Forwarding the pricing details to the client for approval
  • Notify publisher for price acceptance – Notifying the publisher with revised purchase details requested by client
  • Submit Contract for Signature – Getting approval for price acceptance. Reviewing the contract against the client requested content and access rights. Notifying the scope of contract and requesting the publisher to send invoice.


Catalog Services
  • Catalog creation
  • Parametric search
  • Attribute / UOM normalization
  • Image cleansing and tagging
  • Specification building
Taxonomy & Classification Services
  • Taxonomy enhancing
  • Lexicon building
  • Product/Services mapping
  • Data classification, structuring, and coding
  • Parent-child relationship
Directory/Database Services
  • Database Creation
  • Data Validation
  • Data Enrichment
  • Data Standardization
  • Data Cleansing

Customer data management