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Work experience

Dec 2014Present

Production Technician

The Newsletter Pro

Ensure newsletter prints for all campaigns are quality, error free, and printed in a quick and efficient manor. After printing, fold and address completed newsletters before taking them to bulk post office on designated mailing day for each particular campaign.

Jun 2014Dec 2014

Customer Service Advisor

TP-USA

Technical Support/Customer Service Advisor-Provide hardware, software, and network problem resolution iPhones and Mac computers by performing a question diagnosis while guiding customers through step-by-step solutions over the phone. Top performer in both the iOS and CPU departments.

Aug 2012Jun 2014

Customer Service/Sales Associate

The Gap

Greet customers, maintain great customer service, generate sales, ring up customers, fold and stock merchandise, as well as process shipment coming in to replenish the sales floor. Other Experience and Skills Passion for quality customer service Excellent phone etiquette and procedure; Experienced with multi-line phones Experienced in Microsoft Word, Excel, PowerPoint, Photoshop and LightRoom Extremely tech savvy Very detail orientated Great at keeping focus while multitasking.

Education

Sep 2014May 2017

Bachelor of Fine Arts: Graphic Design (expected May 2017)

Boise State University

General and degree specified courses 

Sep 2013May 2014

No Degree

College of Western Idaho

General courses

Skills

Customer Service
Making sure every person is taken care of and satisfied with their experience
Microsoft Office Suite
Word, PowerPoint, Excel
Adobe Creative Suite
Photoshop, Lightroom, Bridge
Detail Orientated
An eye for the little things that can make or break a task at hand
Tech Savvy
Knowing the way around technology