Richard White

  • Deltona US-FL
Richard White

Work History

Work History
Jul 2008 - Jul 2010

Receivables Management Representative

AT&T

Responsible for performing both inbound and outbound collection for accounts in an active, deactivated, or charged-off status

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Researched customer’s credit and payment history to establish the customer’s eligibility for payment extension

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Investigated missing payments for customers and performed rate plan analyses to ensure the most cost effective approach for managing customers’ accounts

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Promoted the company’s intentions and values to keep the customers and shareholders respect and enthusiasm

Jul 2006 - Jun 2007

Customer Service Representative

Document Technologies Inc.

Specialized in litigation support by web-hosting, document scanning, blow-back printing/binding, video/DVD/X-RAY duplicating, and timeline charts/graphs

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Responsible for meeting with lawyers and paralegals to complete work orders and distribute to the production crew to be finalized

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Trained and supervised temporary employees to work on a large scale pharmaceutical case

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Maintained labor reports and taught employees the basics of legal data bases.

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Completed all tasks before deadline

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Generated more revenue for company

Dec 2005 - Jul 2006

Customer Service Representative

Convergys

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Responsible for “Thank You” reward points redemption for Citicards customers

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Maintained friendly demeanor and provided large incentives for valued customers’ appreciation

Education

Education
Aug 2011 - Present

Associate in Arts

Seminole State College

Portfolio

References

References

Amanda Cole

Dawn Hall

Mike Raley

Trent Tomengo