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Kimverly Serrano

Proven to be a reliable and a hard working person, from being an on-the-job trainee to being absorbed as an employee.

Work experience

Oct 2014Nov 2014

Sales Representative / Cashier

Paws and Whiskers

Checking of stocks in the store room.

Organizing and making sure that every items are clean and useful.

Greeting and approaching walk-in customers.

Asking and providing the needs/wants of our valued customers.

Giving up updates for the inquiry of our customers.

Explains what and how each products works.

Accept cash and credit card payments.

Mar 2013Sep 2013

Parts Staff / Logistics Staff


Checking and distributing of files to different departments.

Checking and answering of emails.

Preparing and checking of incoming and outgoing deliveries from/to branches and suppliers.

Printing and updating of Purchase Requisition of our branches.

Documentation and filling.

Inventory of parts and brackets.

Checking and releasing of parts and office use requested by the technicians and other departments.

Providing of updated price list (with mark up).

Requesting of parts through portals, phone, fax, and email.

Processing of P.O (Purchase Orders), DR (Delivery Receipt), and STR (Stock Transfer Receipt).

Aug 2012Oct 2012

On-The-Job trainee



 -- answering of phone calls.

 -- inquiring of SRP (Suggested Retail Price), DP (Dealers Price), Part number, and Parts availability through phone and email.

 -- requesting of parts through portals like EPSON CRM and SAMSUNG PORTAL.

 -- updating of parts quantity for aircon department through companies portal.

 -- weekly inventory of brackets in our branches through phone and email.

 -- sending and confirming of P.O's to our suppliers through phone.

Apr 2012Jul 2012

On-The-Job trainee

TBS Industrial Services Inc


 -- answering of phone calls.

 -- transferring of calls to other department.

 -- inquiring of price and requesting of quotation through phone, email, and fax.

 -- searching for new suppliers locally and international through the net.


Jun 2009Mar 2013

Electronics and Engineering Technology (EsET)

Technological University of the Philippines

Electronics Engineering Technology -- a laderized course to Bachelor of Science major in Electronics Engineering also known as BSEsE.

Graduated and finished my 3 year course without any incomplete requirements asked by our university.

Jun 2006Mar 2009

2nd year to 4th year High School

San Jose High School

Completed all schools requirements. Graduated high school with 3 recognition's (1st recognition -- Top 2 achiever in our class, 2nd recognition -- Most Behave, and the 3rd recognition -- Most serviceable in the whole graduating students).  

Jun 2005Mar 2006

1st year High School

Saint Augustine Academy of Pampanga

Finished first year high school then transferred to manila to continue my other 3 years, released by the school with good grades and certificate of good moral character. 

Jun 1999Apr 2005




Personal Skills
Fast Learner / Adaptable, Flexible, Creativity, Cooperative, Dependable, Honest, Organized.
Customer Service Skill
Listening, Self-control, Positivity, and Empathy.
Communication Skill
Ability to communicate with other people using Filipino and English language through phone, email, or personal. Able to construct my own words and sentences.
Microsoft Office
Knowledge to use Microsoft office such as word, excel, and power point. Minimal supervision needed.


Mr. Rene Punio

SSA Coordinator / Handler SSA Cuba Quezon City, Philippines +63921903051

Prof. Wilfredo M. Lopez

Electronics Engineer Professor / Coordinator Technological University of the Philippines (Manila) +63 (2) 301 - 3001