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Kansas City Hospice Handbook, 1994.  Revised 1996 and 1998. 

 80 page manual including extensive psychosocial and patient care information.  Recipient of President's Award for Excellence from the National Hospice Organization.

 Kansas City Hospice Handbook for Residents of Long Term Care Facilities, 1996.

 Manual for residents and their care givers including physical care instructions and psychosocial information.

How to Design and Facilitate Grief Support Groups,1993.  Published by Kansas City Hospice through a grant from the Prime Health Foundation.  Distributed nationally through Compassion Book Services.

Professional Development & Recognition

Advanced Hospice Administrator Certificate Program, Largo, Florida (1999)

2007 Ingram’s Magazine Heroes in Healthcare award recipient, administration category

Certificates of Professional Development for participation in The Enlightened Leader:  Strategies for the 21st Century Professional (2009) and The Transformational Leader:  Strategies for the 21st Century (2010), Henry W. Bloch School of Business and Public Administration, University of Missouri, Kansas City (2009)

Certificate of 21st Century Professional Leadership Development for participation in:  Putting the Female Face on Leadership: Empathy - Insight - Creativity, Park University’s Hauptmann School for Public Affairs, Parkville, Missouri (2009)

Certificate of Completion for the series Women Leading Change:  Leadership Strategies for Today’s Dynamic Environment, Bloch Executive Education Center, University of Missouri, Kansas City (2011)

Memberships & Affiliations

National Hospice and Palliative Care Organization, Public Policy Committee

Missouri Hospice and Palliative Care Association, past President, current Regional Representative

Kansas City Regional Home Care Association, Hospice Committee Chair

The Central Exchange, Program and Services Committee, Speaker's Bureau Committee

AIDS Walk Kansas City, Party with a Purpose on Holmes Co-host

Hyde Park Historic Homes Tour, planning committee

Big Brothers Big Sisters of Kansas City

Work experience


Executive Director

NorthCare Hospice & Palliative Care

Hand selected by ownership to execute high-level leadership role within organization.  Assess needs of target population and provide guidance in creating viable solutions.  Conduct financial and statistical assessment of the program, ensuring sustainability through fundraising and grant acquisition.  Direct and supervise management staff, and serve as liaison between team and Board of Directors.  Fulfill Compliance Officer responsibilities to oversee consistent adherence to state and federal regulations as well as ethical business practices. 

Key Accomplishments: 

  • Opened and successfully grew Hospice House as just the third such care facility in the state of Missouri. 
  • Increased average daily number of  patients served from 20 to 180+ (over 900% expansion) and designed infrastructure to support rapid, sustainable growth. 
  • Provide oversight of three specialized programs of care:  Cardiac, ALS, and Advanced Lung Disease Program.  Two are nationally recognized as innovative and effective care models presented at national conferences. 
  • Meet profit margin goals consistently and continue to actively identify and implement cost savings opportunities in the face of shrinking government reimbursement. 
  • Guided agency through acquisition by North Kansas City Hospital. 
  • Oversaw conversion to not-for-profit corporation, including 501c3 application
  • Gained skills in understanding and addressing public policy issues that impact industry. 
  • Invited to serve a second term on the National Hospice Organization's Public Policy Committee. 
  • Make yearly trips to the Missouri capitol and Washington, DC to advocate and educate our elected representatives on critical issues.

Community Education Specialist

Kansas City Hospice

Provided educational and consultative programs to the surrounding community including businesses, agencies, academic institutions, vocational training programs, and healthcare organizations.  Participated in media interviews and appearances to expand awareness.  Contributed inner agency support through team building activities, assistance with organizational change issues including mergers and acquisitions, individual mentoring of employees needing skills development, and conflict resolution.  Researched, wrote, and edited educational and promotional materials including brochures, handbooks and video scripts.  Assisted Development Department with long range planning, grant writing, and planning and coordination of special events.  Provided leadership and contributed otherwise as needed. 

Key Accomplishments: 

  • Received a grant from the Prime Health Foundation to write the book How to Design and Facilitate Grief Support Groups-providing other hospices, churches, and senior service organizations with a tool kit for running groups.
  • Led the team which designed and ran Camp Carousel, a weekend camp for grieving children and their adult caregivers still held annually at the Heartland Presbyterian Center.
  • Served on team which worked on developing the first and only pediatric hospice program in Kansas City.  Developed a school re-entry program for children with terminal or life threatening conditions who were returning to school.  Prepared classmates through puppetry and storytelling.
  • Worked on the teams that oversaw the merger of two other hospice programs into Kansas City Hospice and was able to assist with successfully integrating the cultures and employees into Kansas City Hospice.