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Summary

Offering Over Two Decades of Administrative Experience

A detail-oriented Office Administrator with verifiable strengths in documentation, record keeping, demonstrable knowledge in billing, collections, bookkeeping and a certified Notary Public. A highly motivated office administrator with a collaborative professional adept at customer relations and corporate communication, in both front and back office functions. Concurrently working and studying fulltime and is a proven leader, focused on continuous improvement in the work place and able to develop efficient solutions to identify problems.

Interest

Taking long car rides, exercising and traveling.

Work experience

2010Present

Front Office Assistant

Physicians Group
20082009

Front Office Assistant

South Atlanta Medical and Rehabilitation
20052006

Urodynamics Coordinator

Urology Of Greater Atlanta
19971998

Medical Assistant

Internal Medicine Associates of Atlanta
19961997

Donor Room Technician

Serologicals
19941996

Phlebotomist

Newnan Hospital

Education

Portfolio

Portfolio

Skills

Technical Skills
    Microsoft Word, Excel, PowerPoint, and Outlook; Windows, Mac OS    
Negotiation and Budget Management
    Controlled $20,000 monthly collection and managed office expenses Negotiated settlement offers with attorneys, and brought in new legal corporate accounts    
Customer Service
    Conduct patient care and entertain questions Communicate with clients concerning laboratory results and prescriptions    
Employee Management
    Supervised and developed up to six employees at a time Promoted to a managerial position after joining company as front office assistant    
Billing and Collection
  Collect customer copayments and manage accounts receivables Review and audit accounts with insurance for billing  
Report Generation and Presentation
   Generate reports based on accounts receivables  Discuss and present patient charts and reports to physicians  
Administrative Assistance
     Schedule appointments and manage physicians' timetable  Order and prepare supplies for distribution throughout departments    
Document and Record Keeping
     Input and verify patient data records  Generate referrals and conduct precertification’s    

Certifications

19992013

CPR

American Heart Association
19992013

Certified Medical Assistant

American Registry of Medical Assistants
19992013

Certified Phlebotomy Technician

American Society of Phlebotomy Tecnicians
20092013

Notary Public

State of Georgia