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Kimberly Berls

Product Management, Data Products

Summary

As a product manager for Oracle's Unified Data Platform, I talk to Oracle Marketing Cloud customers to understand their challenges in extracting insights from social data. From that user research, I build a product vision, and convert that vision into actionable business and functional requirements, as well as use cases and user stories that are digestible for UX and technical teams.

I understand SDLC and how to work with developers, designers, QA engineers, and other stakeholders to produce awesome, intuitive software products that delight users.

Work experience

June 2016 Present

Senior Product Manager

Oracle, Unified Data Platform, Oracle Marketing Cloud

Oracle's Unified Data Platform collects big data from multiple data sources and enriches that data with machine learning (i.e. NLP). Data enrichments and analytics are provided to customers via SaaS applications and also a suite of APIs.

What I do on a daily basis:

  • Get feedback from customers on how they're currently using the tool, and problems they would like to solve with the platform.
  • Work closely with data providers (i.e. Twitter, Tumblr, Reddit etc.) to detail data delivery specifics and changes.
  • Work closely with the engineering teams to drive new features for the platform and API suite; own business and functional requirements for these features. 
  • Communicate platform and API enhancements and capabilities to other product teams within Oracle Marketing Cloud, and guide these teams with integrating our platform's features into their products.
  • Develop plans and requirements for the collection of new data sources, as well as distribution to end-users. Communicate the details these plans to other product teams within Oracle Marketing Cloud.
  • Develop product documentation and collateral for engineering teams and other stakeholders, i.e. API documentation
April 2015June 2016

Manager, Video Products, Product Management 

Charter Communications
  • Guided product vision and roadmap for Spectrum Guide, a TV "big screen" application that replaced a legacy product used by approx. 7 million customers.
  • Collaborated and coordinated with and UX, design, engineering, and QA teams in order to document complete functional requirements for video products software.
  • Broke down requirements into actionable tasks and user stories for engineering teams.
  • Communicated product development progress to senior executives.
  • Worked with other product managers, particularly those on the mobile apps team, to ensure a consistent user experience between mobile and big screen.
May 2014April 2015

Senior Analyst, UX Development, Product Management 

Charter Communications
  • Acted as business analyst for specific cross-platform feature sets.
  • Wrote and managed user stories and epics for new features, improvements, and technical tasks.
  • Identified and advocated for prioritization of feature development and technical efforts. 
  • Ensured sprint goals were defined, communicated, and completed on time; responsible for release management.
  • Integrated team with the rest of the organization, coordinated with delivery teams to ensure dependencies were managed and synergies exploited.
Aug 2012Apr 2014

Project Manager and Business Analyst

Indaba Group
  • Worked closely with clients to guide the project to address over-all business strategy.
  • Identified and documented business needs; translated those needs into use cases, diagrams, and other documentation for clients and technical resources.
  • Analyzed trade-offs and discussed with client.
  • Ensured successful execution of projects by making sure deliverables meet requirements. 
  • Conducted training with the client.
  • Managed roadmaps and execution of tasks as carried out by dev team.
Nov 2009Jul 2012

Ecommerce Director

Center for Cultural Interchange/ Greenheart International
  • Acted as product owner for two online storefronts (retail and wholesale) built on the Magento Enterprise platform.
  • Managed other ecommerce technologies, including Salesforce and Shipworks. 
  • Created and managed roadmap of feature enhancements for all products.
  • Responsible for online marketing and SEO efforts.

Certifications

Jul 2015Jul 2017

CSPO (Certified Scrum Product Owner)

Scrum Alliance - Certificate ID: 000208336

Front-end web developer track

Feb 2014Feb 2020

PMP

Project Management Institute

License number: 1693377

Aug 2012Jul 2017

CSM (Certified Scrum Master)

Scrum Alliance - Certificate ID: 000208336

Education & Recent Continuing Ed

2018

Grow with Google Challenge Scholarship

Udacity/ Google
2017

Software Product Management Specialization

University of Alberta via Coursera.org
20142016

Data Science - Data to Insights and Tackling the Challenges of Big Data

MIT ProfessionalX
Aug 1999Aug 2002

Bachelor of the Arts

Kent State University

Bachelor of the Arts in International Relations and Spanish.

Other (Non-Traditional) Experience

Nonprofit Founder
Project Patagonia - Founder
June 2006 - December 2013 - Rio Negro Province, Argentina
I started a service project as a graduate student in Argentina building computer labs in rural boarding schools in the Rio Negro province of Patagonia. In total we built 16 labs powered by solar panels in (extremely) rural schools in communities who had no access to computers. 


International Ambassadorial Scholar
Rotary Ambassadorial Scholarship Program - Scholar
January 2006 - December 2006
Completed a Masters program in Belgrano University in Buenos Aires, Argentina, studying International Political Economy.


Worked for Pfizer Japan
Pfizer Global Research and Development - Communications Trainer

January 2004 - December 2005 - outside of Nagoya, Japan
I worked in Japan for two and a half years as an English language and cross-cultural communications instructor. I taught general English classes, but also coached directors on public speaking, and helped prepare scientists for presentations they had to give at La Jolla (California) and Sandwich (England) campuses.