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Kimberly Berls

Software Product Manager



Jul 2015Jul 2017

CSPO (Certified Scrum Product Owner)

Scrum Alliance - Certificate ID: 000208336
Feb 2014Feb 2020


Project Management Institute

License number: 1693377

Aug 2012Jul 2017

CSM (Certified Scrum Master)

Scrum Alliance - Certificate ID: 000208336

Work History

June 2016 Present

Senior Product Manager

Oracle, Social Data Platform, Oracle Marketing Cloud

The Social Data Platform collects big data from multiple data sources and enriches that data with machine learning and other tools.

  • Work closely with the engineering team to drive product related efforts for key features for Oracle's Social Data Platform, within the Oracle Marketing Cloud suite of products.
  • Develop plans and requirements for new data sources collection and distribution to end-users.
  • Develop product documentation and collateral for engineering teams and other stakeholders.
  • Assist in the creation of product strategy and drive product requirements.
April 2015June 2016

Manager, Video Products, Product Management 

Charter Communications
  • Guide product vision and roadmap.
  • Use data to drive new feature selection.
  • Break down requirements into actionable tasks for development and engineering teams.
  • Collaborate and coordinate with and UX, design, engineering, and QA teams in order to document complete functional requirements for video products software.
  • Communicate product development progress to senior executives.
May 2014April 2015

Senior Analyst, UX Development, Product Management 

Charter Communications
  • Acted as business analyst for specific cross-platform feature sets.
  • Wrote and managed user stories and epics for new features, improvements, and technical tasks.
  • Identified and advocated for prioritization of feature development and technical efforts. 
  • Ensured sprint goals were defined, communicated, and completed on time; responsible for release management.
  • Integrated team with the rest of the organization, coordinated with delivery teams to ensure dependencies were managed and synergies exploited.
Aug 2012Apr 2014

Project Manager and Business Analyst

Indaba Group
  • Worked closely with clients to guide the project to address over-all business strategy.
  • Identified and documented business needs; translated those needs into use cases, diagrams for clients and technical resources, and other documentation.
  • Analyzed trade-offs and discuss with client.
  • Ensured successful execution of projects by making sure deliverables meet requirements. 
  • Conducted training with the client, as needed.
  • Managed roadmaps, and execution of tasks being carried out by dev team.
Nov 2009Jul 2012

Ecommerce Director

Center for Cultural Interchange/ Greenheart International
  • Acted as product owner for two online storefronts (retail and wholesale) built on the Magento Enterprise platform.
  • Managed other ecommerce technologies, including Salesforce and Shipworks. 
  • Created and managed roadmap of feature enhancements for all products.
  • Responsible for online marketing and SEO efforts.

Education & Recent Continuing Ed


Software Product Management Specialization

University of Alberta via

Data Science - Data to Insights

MIT ProfessionalX

Tackling the Challenges of Big Data

MIT ProfessionalX
Mar 2006Dec 2006

Masters in International Political Economy

Universidad de Belgrano

One year of study as a Rotary Ambassadorial Scholar in the Masters of International Political Economy in Buenos Aires, Argentina.

Aug 1999Aug 2002

Bachelor of the Arts

Kent State University

Bachelor of the Arts in International Relations and Spanish.