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Kimberly Berls

Software Product Manager

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Summary

As software product manager and thought leader, I drive the product story, planning, and execution through the entire product lifecycle. I build a product vision and convert that vision into actionable business and functional requirements, as well as use cases and user stories that are digestible for UX and technical teams. I understand SDLC and how to work with developers, designers, QA engineers, and other stakeholders to produce awesome, user-friendly software products.

Work experience

June 2016 Present

Senior Product Manager

Oracle, Social Data Platform, Oracle Marketing Cloud

Oracle's Social Data Platform collects big data from multiple data sources and enriches that data with machine learning and other tools. My responsibilities at Oracle include:

  • Work closely with the engineering team to drive new features for the platform; own business and functional requirements for these features. 
  • Communicate platform enhancements and capabilities to other product teams within Oracle Marketing Cloud, and guide these teams with integrating our platform's features into their products.
  • Develop plans and requirements for the collection of new data sources, as well as distribution to end-users. Communicate the details these plans to other product teams within Oracle Marketing Cloud.
  • Develop product documentation and collateral for engineering teams and other stakeholders.
  • Take part in the creation of product business and pricing strategy. 
April 2015June 2016

Manager, Video Products, Product Management 

Charter Communications
  • Guided product vision and roadmap.
  • Used data to drive new feature selection and development.
  • Collaborated and coordinated with and UX, design, engineering, and QA teams in order to document complete functional requirements for video products software.
  • Broke down requirements into actionable tasks and user stories for engineering teams.
  • Communicated product development progress to senior executives.
May 2014April 2015

Senior Analyst, UX Development, Product Management 

Charter Communications
  • Act as business analyst for specific cross-platform feature sets.
  • Write and managed user stories and epics for new features, improvements, and technical tasks.
  • Identify and advocated for prioritization of feature development and technical efforts. 
  • Ensure sprint goals were defined, communicated, and completed on time; responsible for release management.
  • Integrate team with the rest of the organization, coordinated with delivery teams to ensure dependencies were managed and synergies exploited.
Aug 2012Apr 2014

Project Manager and Business Analyst

Indaba Group
  • Worked closely with clients to guide the project to address over-all business strategy.
  • Identified and documented business needs; translated those needs into use cases, diagrams, and other documentation for clients and technical resources.
  • Analyzed trade-offs and discussed with client.
  • Ensured successful execution of projects by making sure deliverables meet requirements. 
  • Conducted training with the client.
  • Managed roadmaps and execution of tasks as carried out by dev team.
Nov 2009Jul 2012

Ecommerce Director

Center for Cultural Interchange/ Greenheart International
  • Acted as product owner for two online storefronts (retail and wholesale) built on the Magento Enterprise platform.
  • Managed other ecommerce technologies, including Salesforce and Shipworks. 
  • Created and managed roadmap of feature enhancements for all products.
  • Responsible for online marketing and SEO efforts.

Certifications

Jul 2015Jul 2017

CSPO (Certified Scrum Product Owner)

Scrum Alliance - Certificate ID: 000208336
Feb 2014Feb 2020

PMP

Project Management Institute

License number: 1693377

Aug 2012Jul 2017

CSM (Certified Scrum Master)

Scrum Alliance - Certificate ID: 000208336

Education & Recent Continuing Ed

2017

Software Product Management Specialization

University of Alberta via Coursera.org
2016

Data Science - Data to Insights

MIT ProfessionalX
2014

Tackling the Challenges of Big Data

MIT ProfessionalX
Mar 2006Dec 2006

Masters in International Political Economy

Universidad de Belgrano

One year of study as a Rotary Ambassadorial Scholar in the Masters of International Political Economy in Buenos Aires, Argentina.

Aug 1999Aug 2002

Bachelor of the Arts

Kent State University

Bachelor of the Arts in International Relations and Spanish.

Other Stuff I've Done

Nonprofit Founder
Project Patagonia - Founder
June 2006 - December 2013 - Rio Negro Province, Argentina
Project Patagonia was a service-oriented effort to improve the quality of education and access to information technology in rural Argentina. Project Patagonia also promoted technological literacy and intellectual curiosity, by providing rural Argentine students and their communities with computers and related equipment and training.
In sum: I built computer labs in really, really rural places in Patagonia.


International Ambassadorial Scholar
Rotary Ambassadorial Scholarship Program - Scholar
March 2006 - December 2006
Enrolled in a Masters program in Belgrano University in Buenos Aires, Argentina, studying International Political Economy.


Resident and Wager Earner in Japan
Pfizer Global Research and Development - Communications Trainer

January 2004 - December 2005 - outside of Nagoya, Japan
Responsible for training of directors, line managers, and scientists in English language and cross-cultural communication skills necessary to collaborate effectively with colleagues at research and development sites in the United States and the United Kingdom. Designed tailored courses for clients, created skills workshops for site directors, contributed articles to Pfizer’s online newspaper, edited scientific documents and other company communication, and acted as a general language and culture consultant for all site staff.